The World Bank
Manager: WBG Data, Information and AI Enablement - req34696
The World Bank, Washington, District of Columbia, us, 20022
Manager: WBG Data, Information and AI Enablement
Job # req34696 – Organization: World Bank | Sector: Information Technology | Grade: GH | Term Duration: 3 years | Recruitment Type: Local Recruitment | Location: Washington, DC, United States | Closing Date: 11/14/2025 (11:59pm UTC)
Working at the World Bank Group (WBG) provides a unique opportunity to help client countries solve their greatest development challenges. The WBG is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending poverty on a livable planet. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private partners, invests in groundbreaking projects and uses data, research, and technology to develop solutions to pressing global, regional and local challenges. For more information, please visit http://www.worldbank.org. The organization has undertaken an ambitious exercise to revise its mandate, products and structure to adjust to the multiple, intertwined crises affecting the world today (see Evolution Roadmap), in the move to becoming a better Bank.
Business Unit Overview The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. The vision is to harness information and technology for a world free of poverty on a livable planet. For more information on ITS, check this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w.
Department Context The ITS Data Technology Office is the central entity within the WBG’s ITS department responsible for enabling data, AI, information, and knowledge capabilities across the institution. It comprises four units focused on platforms & tools, product & service delivery, enablement, and governance. The office plays a pivotal role in advancing the Group’s digital transformation, supporting business domains with trusted data, information and AI capabilities, and fostering a culture of responsible innovation.
Unit Context The Enablement Unit is dedicated to uplifting the WBG’s enterprise maturity in data, information, and AI by driving technology-related capability‑building, adoption, and innovation across the institution.
Purpose Lead strategic planning, stakeholder engagement, and AI, data and information capability enablement in the business areas across WBG by directing and developing teams to deliver effectively on this mandate. This role drives alignment with business priorities, fosters adoption of data and AI practices, and builds organizational capacity through literacy, self‑service programs, and strong people leadership.
Responsibilities
Strategic Planning & Roadmapping – develop and maintain strategic plans and investment roadmaps for uplifting enterprise maturity in data, information and AI; align initiatives with organizational priorities and business needs; facilitate prioritization and benefits realization through portfolio management.
Stakeholder Engagement & Communications – build strong relationships with internal and external stakeholders; lead communications strategies for major initiatives; coordinate feedback loops and engagement forums.
Literacy Program Leadership – partner with ITS Learning, Knowledge Department and Digital VPU to design and deliver literacy programs across data, AI, and information domains; track literacy outcomes and adoption metrics.
Self‑Service & Citizen Enablement – lead the development and rollout of self‑service platforms and citizen data science/AI initiatives; coordinate with platform and delivery teams; provide office hours and expert clinics.
Community Building & Outreach – identify and nurture champions; foster communities of practice; organize awareness events, showcases, and learning sessions.
Build high‑value external partnerships in data, AI and information domains to facilitate flow of thought leadership.
Innovation & Change Leadership – collaborate with ITSTI to facilitate cross‑functional innovation programs and pilots in data, information and AI; lead efforts to support transformation, adoption, and cultural shifts.
People Management and Leadership – build, lead, and develop a diverse, high‑performing team; foster an environment of inclusion, collaboration, and continuous learning; provide coaching, feedback, and growth opportunities.
Selection Criteria Skills Required
Strategic planning and portfolio management
Stakeholder engagement and communications
Leading communities of practice
Design and enablement of enterprise‑wide data and information literacy and outreach programs
Design and enablement of safe citizen coding and citizen data science capabilities
Innovation facilitation and design thinking
Change management and organizational development
Performance measurement and impact evaluation
Understanding of a broad range of data, information and knowledge technology, products and services and an ability to identify appropriate balance between standardization and customization to unique needs
Prior Experience
12 years, with at least 10 in a leadership experience in capability‑building or enablement roles
Designing and scaling enterprise‑wide literacy or self‑service initiatives
Driving adoption of data, AI, or information technologies
Building partnerships and fostering cross‑functional collaboration, communities of practice
Leading change and innovation programs
People Management
Education & Certification
Advanced degree in Information Management, Computer Science, Organizational Development, or related field
Required: Change Management certification (e.g. Prosci), Agile (e.g. CSM, SAFe)
Preferred: Data/Information Management (e.g. DMBOK), Cloud platforms (e.g. Azure, AWS)
Within the first year, this leader will deliver the following
Consolidate the Enablement and Outreach capability and team.
Drive a step‑change in enterprise capability by launching and scaling literacy programs and self‑service initiatives that empower staff and business units to confidently use data, information, and AI tools.
Establish communities of practice around data tools, citizen coding, and AI experimentation, fostering peer learning, innovation, and cross‑functional collaboration.
Collaborate with ITSTI and business partners to launch ‘AI Studio’ for fostering and scaling AI experimentation across the institution.
Build strong partnerships with ITS Learning, Knowledge Department, Digital VPU, DEC and other business units to ensure programs are relevant, impactful, and aligned with organizational priorities.
“Hold the microphone” as a visible advocate and thought leader for responsible data and AI use, organizing awareness events, showcases, and expert clinics that inspire and support staff across the Group.
Demonstrate measurable improvements in adoption and engagement, with clear metrics showing increased participation in literacy programs, self‑service platforms, and citizen‑led innovation.
Develop, manage, and grow a skilled, engaged delivery team by setting clear expectations, building capabilities, and fostering a culture of accountability and innovation to ensure sustainable, impactful delivery.
WBG Culture Attributes
Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
Thoughtful risk‑taking: Challenge the status quo and push boundaries to achieve greater impact.
Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Sub‑Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.
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Working at the World Bank Group (WBG) provides a unique opportunity to help client countries solve their greatest development challenges. The WBG is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending poverty on a livable planet. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private partners, invests in groundbreaking projects and uses data, research, and technology to develop solutions to pressing global, regional and local challenges. For more information, please visit http://www.worldbank.org. The organization has undertaken an ambitious exercise to revise its mandate, products and structure to adjust to the multiple, intertwined crises affecting the world today (see Evolution Roadmap), in the move to becoming a better Bank.
Business Unit Overview The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. The vision is to harness information and technology for a world free of poverty on a livable planet. For more information on ITS, check this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w.
Department Context The ITS Data Technology Office is the central entity within the WBG’s ITS department responsible for enabling data, AI, information, and knowledge capabilities across the institution. It comprises four units focused on platforms & tools, product & service delivery, enablement, and governance. The office plays a pivotal role in advancing the Group’s digital transformation, supporting business domains with trusted data, information and AI capabilities, and fostering a culture of responsible innovation.
Unit Context The Enablement Unit is dedicated to uplifting the WBG’s enterprise maturity in data, information, and AI by driving technology-related capability‑building, adoption, and innovation across the institution.
Purpose Lead strategic planning, stakeholder engagement, and AI, data and information capability enablement in the business areas across WBG by directing and developing teams to deliver effectively on this mandate. This role drives alignment with business priorities, fosters adoption of data and AI practices, and builds organizational capacity through literacy, self‑service programs, and strong people leadership.
Responsibilities
Strategic Planning & Roadmapping – develop and maintain strategic plans and investment roadmaps for uplifting enterprise maturity in data, information and AI; align initiatives with organizational priorities and business needs; facilitate prioritization and benefits realization through portfolio management.
Stakeholder Engagement & Communications – build strong relationships with internal and external stakeholders; lead communications strategies for major initiatives; coordinate feedback loops and engagement forums.
Literacy Program Leadership – partner with ITS Learning, Knowledge Department and Digital VPU to design and deliver literacy programs across data, AI, and information domains; track literacy outcomes and adoption metrics.
Self‑Service & Citizen Enablement – lead the development and rollout of self‑service platforms and citizen data science/AI initiatives; coordinate with platform and delivery teams; provide office hours and expert clinics.
Community Building & Outreach – identify and nurture champions; foster communities of practice; organize awareness events, showcases, and learning sessions.
Build high‑value external partnerships in data, AI and information domains to facilitate flow of thought leadership.
Innovation & Change Leadership – collaborate with ITSTI to facilitate cross‑functional innovation programs and pilots in data, information and AI; lead efforts to support transformation, adoption, and cultural shifts.
People Management and Leadership – build, lead, and develop a diverse, high‑performing team; foster an environment of inclusion, collaboration, and continuous learning; provide coaching, feedback, and growth opportunities.
Selection Criteria Skills Required
Strategic planning and portfolio management
Stakeholder engagement and communications
Leading communities of practice
Design and enablement of enterprise‑wide data and information literacy and outreach programs
Design and enablement of safe citizen coding and citizen data science capabilities
Innovation facilitation and design thinking
Change management and organizational development
Performance measurement and impact evaluation
Understanding of a broad range of data, information and knowledge technology, products and services and an ability to identify appropriate balance between standardization and customization to unique needs
Prior Experience
12 years, with at least 10 in a leadership experience in capability‑building or enablement roles
Designing and scaling enterprise‑wide literacy or self‑service initiatives
Driving adoption of data, AI, or information technologies
Building partnerships and fostering cross‑functional collaboration, communities of practice
Leading change and innovation programs
People Management
Education & Certification
Advanced degree in Information Management, Computer Science, Organizational Development, or related field
Required: Change Management certification (e.g. Prosci), Agile (e.g. CSM, SAFe)
Preferred: Data/Information Management (e.g. DMBOK), Cloud platforms (e.g. Azure, AWS)
Within the first year, this leader will deliver the following
Consolidate the Enablement and Outreach capability and team.
Drive a step‑change in enterprise capability by launching and scaling literacy programs and self‑service initiatives that empower staff and business units to confidently use data, information, and AI tools.
Establish communities of practice around data tools, citizen coding, and AI experimentation, fostering peer learning, innovation, and cross‑functional collaboration.
Collaborate with ITSTI and business partners to launch ‘AI Studio’ for fostering and scaling AI experimentation across the institution.
Build strong partnerships with ITS Learning, Knowledge Department, Digital VPU, DEC and other business units to ensure programs are relevant, impactful, and aligned with organizational priorities.
“Hold the microphone” as a visible advocate and thought leader for responsible data and AI use, organizing awareness events, showcases, and expert clinics that inspire and support staff across the Group.
Demonstrate measurable improvements in adoption and engagement, with clear metrics showing increased participation in literacy programs, self‑service platforms, and citizen‑led innovation.
Develop, manage, and grow a skilled, engaged delivery team by setting clear expectations, building capabilities, and fostering a culture of accountability and innovation to ensure sustainable, impactful delivery.
WBG Culture Attributes
Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
Thoughtful risk‑taking: Challenge the status quo and push boundaries to achieve greater impact.
Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Sub‑Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.
#J-18808-Ljbffr