Engineering Manager, Observability

About Us The AI Cloud and Developer Infrastructure organization is responsible for delivering and maintaining the tools and services engineers at GM use every day to do their best work and drive our cars forward. Tools and services we work on enhance the entire development process of engineers at GM — how/where code is checked out, modified, compiled, tested, merged, and eventually deployed. Our goal is to ensure our AV engineers and others here have world‑class tools and a seamless development experience so that they can focus on the problems that matter most in their domain. Job Description We are looking for an Engineering Manager with a deep technical background, experience building and running engineering teams, and who is passionate about developer productivity. As a leader on this team, we are looking for someone who cares deeply about the technical development of engineers on and off the team and can effectively balance the needs and priorities of the business, our users, and the growth of our engineers. As the leader, you will start delivering impact through observability frameworks and will evolve depending on business needs, but you will be expected to identify high‑ROI investments with minimal guidance. The Role Observability Platform Engineering Manager for GM’s AV software stack. What You’ll Do (Responsibilities) Team leadership: Manage and grow a team of engineers, conducting performance reviews, providing coaching, and supporting career development. Technical strategy: Define and execute the technical vision and roadmap for the observability platform, ensuring it provides actionable insights into complex systems. Architectural oversight: Provide technical guidance on instrumentation, logging, metrics, and tracing to ensure comprehensive visibility across GM’s AV software stack. Incident response: Ensure the team's tools enable rapid detection, debugging, and resolution of unknown or unforeseen system failures to minimize downtime. Cross‑functional collaboration: Work with other engineering teams—such as those developing AI/ML, firmware, and infrastructure—to implement observability practices and improve system reliability. Platform development: Lead the development of internal tools and data pipelines to collect, analyze, and visualize telemetry data at a massive scale. Vendor management: Manage relationships and costs associated with third‑party observability software and platforms. Minimum Qualifications (Must‑Have) Leadership experience: 5+ years of leading software or site reliability engineering (SRE) teams and balancing velocity with reliability. Observability expertise: Deep understanding of core observability pillars—logs, metrics, and traces. Experience with Prometheus, Grafana, OpenTelemetry, and log management systems is crucial. Software architecture: Strong background in designing, developing, and architecting distributed systems, cloud‑native applications, and microservices. Programming proficiency: Familiarity with Go, Python, Typescript or similar along with software development practices. Cloud infrastructure: Experience with GCP, AWS, or Azure and technologies such as CI/CD pipelines, Kubernetes, and Docker. Communication skills: Excellent interpersonal and communication skills to collaborate effectively with diverse teams and stakeholders. Preferred Qualifications (Nice‑to‑Have) Management experience: 3+ years of managing software engineering or SRE teams. Experience with GCP, AWS, or Azure. Familiarity with Kubernetes, Docker, Istio, Terraform, Prometheus, Grafana, TSDBs, and observability pipelines. Skilled in defining and instrumenting SLIs and SLOs. Own or contributed to open‑source projects. Passion for self‑driving technology and its potential impact. Remote or Hybrid This role is categorized as remote or hybrid. If within a 50‑mile radius of a GM location, you are expected to report to the office three times per week at minimum. Compensation Salary range: $200,000 to $285,000 (actual offer will vary). Bonus potential: Incentive pay program based on company performance, job level, and individual performance. Benefits: GM offers health, dental, vision, HSAs, FSAs, retirement savings plan, life insurance, paid vacation & holidays, tuition assistance, EA program, GM vehicle discounts, and more. About GM Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We lead the change to make our world safer, equitable, and better for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, deeds, and culture. Every day, we want every employee to feel they belong to General Motors. Benefits Overview From day one, we look out for your well‑being—at work and at home—so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non‑Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to a workplace free of unlawful discrimination and fostering inclusion. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy, gender identity, sexual orientation, veteran status, or any similarly protected status under federal, state, or local law. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills. Applicants in the recruitment process may be required to complete a role‑related assessment and/or a pre‑employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call 800‑865‑7580. In your email, include a description of the accommodation requested as well as the job title and requisition number of the position for which you are applying.

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