Vaco by Highspring
Customer Service/Order Entry Specialist
Vaco by Highspring, Huntington Beach, California, us, 92615
Customer Service / Order Entry Specialist (Onsite - Full Time)
Location:
Huntington Beach, CA
Schedule:
Monday-Friday, 7:30 AM-4:00 PM (occasional Saturdays during peak season)
What You’ll Do:
Process customer orders with accuracy and attention to detail
Provide customer support and manage order inquiries via ticketing system
Track shipments and order statuses; communicate updates to customers and internal teams
Collaborate with warehouse and shipping teams to ensure timely fulfillment
Maintain freight rate data and order tracking in Google Sheets and Excel
Support order processing through ShipStation and SAGE (ERP system)
What We’re Looking For:
At least
1 year of experience
in order entry, customer service, or e-commerce order fulfillment
Background in the
consumer goods industry
preferred
Comfortable working in‑office and stepping into the warehouse as needed
Strong communicator who’s
not afraid to speak up
and ask questions
Tech‑minded with excellent attention to detail and ability to follow SOPs
Experience with freight rates a plus
Why You’ll Love It:
Join a
tight‑knit 3‑person team
that values communication and collaboration
Be part of a
fast‑moving, growing company
with a busy and exciting holiday season
Gain exposure to multiple areas of operations—from order processing to logistics
Base pay range $24.00/hr - $26.00/hr
Seniority level Entry level
Employment type Full‑time
Job function Customer Service
Industries Manufacturing
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
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Huntington Beach, CA
Schedule:
Monday-Friday, 7:30 AM-4:00 PM (occasional Saturdays during peak season)
What You’ll Do:
Process customer orders with accuracy and attention to detail
Provide customer support and manage order inquiries via ticketing system
Track shipments and order statuses; communicate updates to customers and internal teams
Collaborate with warehouse and shipping teams to ensure timely fulfillment
Maintain freight rate data and order tracking in Google Sheets and Excel
Support order processing through ShipStation and SAGE (ERP system)
What We’re Looking For:
At least
1 year of experience
in order entry, customer service, or e-commerce order fulfillment
Background in the
consumer goods industry
preferred
Comfortable working in‑office and stepping into the warehouse as needed
Strong communicator who’s
not afraid to speak up
and ask questions
Tech‑minded with excellent attention to detail and ability to follow SOPs
Experience with freight rates a plus
Why You’ll Love It:
Join a
tight‑knit 3‑person team
that values communication and collaboration
Be part of a
fast‑moving, growing company
with a busy and exciting holiday season
Gain exposure to multiple areas of operations—from order processing to logistics
Base pay range $24.00/hr - $26.00/hr
Seniority level Entry level
Employment type Full‑time
Job function Customer Service
Industries Manufacturing
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
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