InEight Inc.
InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally.
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations.
InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.
Position Summary
As Client Success Manager, you will play a leading role in delivering project services to InEight’s customers. Partnering with our sales team, you will assess the implementation needs of our prospective customers and help define the scope, estimate the effort necessary to deliver a successful implementation, and validate the end to end solution. You will lead our implementation projects in terms of aligning our overall solution with the customer’s requirements and strategic objectives. You will assist our project managers to manage key stakeholders and consult on organizational change management. This is a remote position and candidates are ideally located within the Netherlands or United Kingdom. Responsibilities
Analyze and assess customer software implementation needs Recommend specific implementation-related solutions based on analysis and assessment findings Work with Sales and Technical teams to develop and deliver customer presentations Provide consulting support to customers on industry/process, software implementation, data configuration, organizational change management, reporting, and systems integrations Supervise and guide work of other project-team members Specialize in complex technical implementations and business processes Qualifications
A construction industry background leveraging InEight software or similar technology is required A Project Controls background within a construction environment would be ideal 7-10 years of software implementation and/or consulting experience A background using alternative delivery methods with skills negotiating contracts, writing proposals and delivering client-facing presentations is desired Workshop facilitation skills are ideal as this role will analyze customer environments to better understand project implementation requirements Bachelor’s degree or equivalent experience Excellent oral and written communication skills Self - motivated and have the ability to work with minimal supervision InEight Inc. is an Equal Opportunity Employer, (EOE) and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
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As Client Success Manager, you will play a leading role in delivering project services to InEight’s customers. Partnering with our sales team, you will assess the implementation needs of our prospective customers and help define the scope, estimate the effort necessary to deliver a successful implementation, and validate the end to end solution. You will lead our implementation projects in terms of aligning our overall solution with the customer’s requirements and strategic objectives. You will assist our project managers to manage key stakeholders and consult on organizational change management. This is a remote position and candidates are ideally located within the Netherlands or United Kingdom. Responsibilities
Analyze and assess customer software implementation needs Recommend specific implementation-related solutions based on analysis and assessment findings Work with Sales and Technical teams to develop and deliver customer presentations Provide consulting support to customers on industry/process, software implementation, data configuration, organizational change management, reporting, and systems integrations Supervise and guide work of other project-team members Specialize in complex technical implementations and business processes Qualifications
A construction industry background leveraging InEight software or similar technology is required A Project Controls background within a construction environment would be ideal 7-10 years of software implementation and/or consulting experience A background using alternative delivery methods with skills negotiating contracts, writing proposals and delivering client-facing presentations is desired Workshop facilitation skills are ideal as this role will analyze customer environments to better understand project implementation requirements Bachelor’s degree or equivalent experience Excellent oral and written communication skills Self - motivated and have the ability to work with minimal supervision InEight Inc. is an Equal Opportunity Employer, (EOE) and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
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