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PayPal

Senior Director, NA Channel Partnerships

PayPal, Chicago, Illinois, United States, 60290

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Senior Director, NA Channel Partnerships, PayPal Join PayPal as a Senior Director of NA Channel Partnerships. You will lead the strategy, development, and execution of partnership relationships across e-commerce platforms, SaaS providers, and payment gateways, driving growth and customer success.

Company Overview PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that simplify moving money, selling, and shopping through a global network that connects merchants and consumers worldwide.

Essential Responsibilities

Develop and implement long-term strategic plans for partnerships.

Inspire and lead cross-functional teams to achieve partnership goals.

Establish and maintain relationships with key industry leaders.

Drive new revenue streams through innovative partnership strategies.

Align partnership strategies with overall company objectives.

Additional Responsibilities and Preferred Qualifications

Drive Commercial Innovation: Develop and implement North America Channel Partner growth strategies that align with PayPal’s long-term objectives, infusing creativity, experimentation, and continuous learning into how we approach markets, customers, and product opportunities.

Lead with Agility and Accountability: Manage and inspire Account Executives within the pod, fostering a culture of ownership and adaptability.

Executive Engagement: Build trusted relationships with senior executives both internally and externally to co-develop growth strategies, unlock new commercial opportunities, and ensure alignment at the C-suite level.

Cross-Functional Integration: Champion seamless collaboration between pods, regional partner teams, and global stakeholders to maximize partner value, drive consistent execution, and amplify innovation through shared insights.

Data-Driven Excellence: Monitor and assess account coverage, pipeline health, and integration outcomes, using data to drive continuous improvement and to reallocate resources for maximum impact.

Talent & Leadership Development: Build a high-performance team by defining hiring profiles, scaling enablement and coaching programs, and cultivating a growth mindset grounded in curiosity, accountability, and adaptability.

Operational Rigor: Set and manage clear KPIs and incentives that link directly to growth objectives, ensuring transparent reporting and predictable performance across the channel organization.

Strategic Resource Deployment: Guide Channel Partner selling teams on capacity planning, outsourcing, and prioritization to optimize performance and accelerate revenue realization.

Marketing & Product Alignment: Partner with marketing and product teams to bring customer insights to life — ensuring integrated go-to-market motions, coordinated messaging, and frictionless customer journeys that translate into measurable growth.

Culture of Collaboration & Curiosity: Foster an environment where innovation and execution coexist — where teams experiment, learn fast, and share best practices that elevate collective performance.

Qualifications

10+ years of experience in sales, business development, or relationship management focused on Vertical SaaS, eCommerce, and channel partners.

7+ years in eCommerce, vertical SaaS, merchant services, or acquiring industry, with a solid understanding of eCommerce technology.

Proven track record in developing and leading successful sales teams across multiple geographies and markets, driving revenue through partnerships.

Strong knowledge of the payments industry, including PayPal products and competitor offerings.

In-depth understanding of customer payment needs and market trends.

Excellent ability to manage team performance day-to-day, ensuring alignment with annual and quarterly targets.

Experience collaborating across regions and functional teams to achieve common goals.

Proven track record of driving operational excellence with a focus on P&L management.

Creative problem solver with the ability to develop innovative solutions.

Demonstrated success in executing against goals, balancing attention to detail with effective delegation.

High sense of urgency and capacity to manage multiple projects simultaneously.

Strong business acumen, product strategy knowledge, and negotiation skills.

Exceptional communication skills, capable of influencing stakeholders at all levels, including C-suite.

Comfortable operating in ambiguous, fast-paced environments with evolving global products.

Proficient in data modeling and analytics, turning insights into actionable business recommendations.

Bachelor's degree required. Master’s is a plus.

Compensation US annual base salary range: $300,000 to $515,900. Total compensation may include performance bonuses, equity, and benefits. For more information, visit PayPal Benefits.

Benefits We offer a comprehensive benefits package, including health, dental, vision, life insurance, retirement plans, flexible work arrangements, employee share options, and more.

Equal Opportunity PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, and other protected characteristics. Reasonable accommodations are provided for qualified individuals with disabilities.

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