Fairfield Residential
Community Leasing Associate - Affordable
Fairfield Residential, San Diego, California, United States, 92189
Community Leasing Associate - Affordable
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Community Leasing Associate - Affordable
role at
Fairfield Residential
Location & Community Community: Canyon Rim Number of Units: 504
Company Overview At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Fairfield has developed and acquired over 1000 communities since 1985, and employs over 1,500 associates nationwide.
About this Associate Our Leasing Associates are dynamic, top-performing salespeople who embody our core values. They discover prospects’ needs, match them with the perfect apartment, and create better living for better lives. The role is an individual contributor who is driven to close deals and stays levelheaded while prioritizing competing agendas. As the first impression of the Fairfield brand, Leasing Associates exemplify professionalism and speak passionately about our properties.
The position reports to the Community Manager and may lead to promotion to Assistant Community Manager.
Responsibilities Customer Service & Sales
Be the first point of contact with prospective residents, current residents, vendors, and Fairfield associates.
Drive the lease closing process by highlighting the quality of the community and the amenities available at the property.
Determine the customer’s needs, resolve issues, and when necessary, escalated.
Use a friendly personality to diffuse/resolve difficult situations while nurturing relationships.
Deliver unmatched service to residents to exceed expectations and maintain resident retention.
Meet sales goals, leasing ratios, and maintain milestones in customer service and resident satisfaction throughout the sales process.
Operations
Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems.
Verify application information, gather, and follow up on all verification of income, as required for LIHTC and/or HUD programs, and forward to the property manager for final approval.
Use Yardi accounting software to manage the leasing process.
Marketing
Complete marketing/advertising tasks including updating social media sites.
Maintain knowledge about local market conditions and shop local competition.
Qualifications Day One
Minimum of one year experience in a customer service, sales, or retail position.
Knowledge of Low Income Housing Tax Credit (LIHTC) preferred.
Strong math skills.
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word, and Excel.
Professional verbal and written communication skills.
Experience or knowledge in leasing or real estate a plus.
Ability to close a sale is highly preferred.
Knowledge of tax credit, fair housing, and trade practices a plus.
Experience using Yardi or other related property management accounting software a plus.
High school diploma or equivalent.
Valid driver's license may be required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Estimated Rate of Pay $20.12 - $23.27 per hour. This position is non-exempt; the range above reflects hourly rates.
Benefits
Paid time off, paid holidays, and sick days.
Paid time off for volunteering activities (optional).
Matched 401(k).
Medical, dental & vision insurance.
Flexible spending account.
Life insurance.
Job Duties & Legal Job duties for this position include working safely and cooperatively with others, communicating effectively, and following all federal, state, and local laws and company policies. Criminal history may impact certain duties involving access to residents’ homes and confidential information. Fairfield complies with all wage and hour laws and considers qualified applicants with arrest and conviction records pursuant to fair chance ordinances.
Seniority level Entry level
Employment type Full-time
Job function Customer Service, Sales, and Marketing
Referrals Referrals increase your chances of interviewing at Fairfield Residential by 2x
Location Chula Vista, CA
#J-18808-Ljbffr
Community Leasing Associate - Affordable
role at
Fairfield Residential
Location & Community Community: Canyon Rim Number of Units: 504
Company Overview At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Fairfield has developed and acquired over 1000 communities since 1985, and employs over 1,500 associates nationwide.
About this Associate Our Leasing Associates are dynamic, top-performing salespeople who embody our core values. They discover prospects’ needs, match them with the perfect apartment, and create better living for better lives. The role is an individual contributor who is driven to close deals and stays levelheaded while prioritizing competing agendas. As the first impression of the Fairfield brand, Leasing Associates exemplify professionalism and speak passionately about our properties.
The position reports to the Community Manager and may lead to promotion to Assistant Community Manager.
Responsibilities Customer Service & Sales
Be the first point of contact with prospective residents, current residents, vendors, and Fairfield associates.
Drive the lease closing process by highlighting the quality of the community and the amenities available at the property.
Determine the customer’s needs, resolve issues, and when necessary, escalated.
Use a friendly personality to diffuse/resolve difficult situations while nurturing relationships.
Deliver unmatched service to residents to exceed expectations and maintain resident retention.
Meet sales goals, leasing ratios, and maintain milestones in customer service and resident satisfaction throughout the sales process.
Operations
Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems.
Verify application information, gather, and follow up on all verification of income, as required for LIHTC and/or HUD programs, and forward to the property manager for final approval.
Use Yardi accounting software to manage the leasing process.
Marketing
Complete marketing/advertising tasks including updating social media sites.
Maintain knowledge about local market conditions and shop local competition.
Qualifications Day One
Minimum of one year experience in a customer service, sales, or retail position.
Knowledge of Low Income Housing Tax Credit (LIHTC) preferred.
Strong math skills.
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word, and Excel.
Professional verbal and written communication skills.
Experience or knowledge in leasing or real estate a plus.
Ability to close a sale is highly preferred.
Knowledge of tax credit, fair housing, and trade practices a plus.
Experience using Yardi or other related property management accounting software a plus.
High school diploma or equivalent.
Valid driver's license may be required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Estimated Rate of Pay $20.12 - $23.27 per hour. This position is non-exempt; the range above reflects hourly rates.
Benefits
Paid time off, paid holidays, and sick days.
Paid time off for volunteering activities (optional).
Matched 401(k).
Medical, dental & vision insurance.
Flexible spending account.
Life insurance.
Job Duties & Legal Job duties for this position include working safely and cooperatively with others, communicating effectively, and following all federal, state, and local laws and company policies. Criminal history may impact certain duties involving access to residents’ homes and confidential information. Fairfield complies with all wage and hour laws and considers qualified applicants with arrest and conviction records pursuant to fair chance ordinances.
Seniority level Entry level
Employment type Full-time
Job function Customer Service, Sales, and Marketing
Referrals Referrals increase your chances of interviewing at Fairfield Residential by 2x
Location Chula Vista, CA
#J-18808-Ljbffr