Highgate Hotels, LP
Task Force - Director of Engineering
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
Location: OYO Times Square (formerly the Night Hotel) in New York, NY. This property offers a chic and welcoming experience at the heart of Times Square, the Theater District, Fifth Avenue, Restaurant Row, and Rockefeller Center. It marks the second OYO property Highgate has welcomed in recent months, joining OYO Las Vegas from this past August.
Compensation: USD $90,000.00 - $125,000.00 per year.
Overview The Task Force - Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.
Responsibilities
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
Create and adhere to the annual budget for the department.
Develop financial forecasts and actively participate in monthly profit/loss review meetings.
Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
Ensure the hotel is in compliance with all local, state and federal laws.
Create and implement a preventative maintenance program for all hotel equipment.
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause, and report findings to Front Desk.
Assist with special projects and renovations as needed.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to identify and correct problems in a timely manner.
Ensure compliance with the Americans Disabilities Act (ADA).
Administer all vendor contracts controlled by the engineering department.
Support and participate in all Highgate Hotel programs.
Lead and participate in the Highgate Hotel Safety Committee.
Qualifications
At least 5 years of progressive facilities management experience in a hotel or a related field, or a 4-year college degree with at least 1 year of related management experience, or a 2-year college degree with 3 or more years of related management experience.
High school diploma or equivalent required.
Stationary Engineer's license required by local code, if applicable.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
Must be able to work long hours and perform heavy physical tasks, lifting up to 100 pounds occasionally.
Travel related to company business may be required occasionally.
Maintain a warm, friendly demeanor at all times.
Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, service-oriented manner.
Strong listening, clarifying, multitasking, prioritizing, and problem-solving abilities.
Attend all hotel-required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with hotel standards, scheduling variations as needed.
Maintain high standards of personal appearance and grooming, wearing nametags.
Comply with hotel standards and regulations to encourage safe and efficient operations.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Handle problems by anticipating, preventing, identifying, and solving as necessary.
Understand and evaluate complex information, data, etc. from various sources to meet objectives.
Maintain confidentiality of information.
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Location: OYO Times Square (formerly the Night Hotel) in New York, NY. This property offers a chic and welcoming experience at the heart of Times Square, the Theater District, Fifth Avenue, Restaurant Row, and Rockefeller Center. It marks the second OYO property Highgate has welcomed in recent months, joining OYO Las Vegas from this past August.
Compensation: USD $90,000.00 - $125,000.00 per year.
Overview The Task Force - Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.
Responsibilities
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
Create and adhere to the annual budget for the department.
Develop financial forecasts and actively participate in monthly profit/loss review meetings.
Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
Ensure the hotel is in compliance with all local, state and federal laws.
Create and implement a preventative maintenance program for all hotel equipment.
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause, and report findings to Front Desk.
Assist with special projects and renovations as needed.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to identify and correct problems in a timely manner.
Ensure compliance with the Americans Disabilities Act (ADA).
Administer all vendor contracts controlled by the engineering department.
Support and participate in all Highgate Hotel programs.
Lead and participate in the Highgate Hotel Safety Committee.
Qualifications
At least 5 years of progressive facilities management experience in a hotel or a related field, or a 4-year college degree with at least 1 year of related management experience, or a 2-year college degree with 3 or more years of related management experience.
High school diploma or equivalent required.
Stationary Engineer's license required by local code, if applicable.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
Must be able to work long hours and perform heavy physical tasks, lifting up to 100 pounds occasionally.
Travel related to company business may be required occasionally.
Maintain a warm, friendly demeanor at all times.
Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, service-oriented manner.
Strong listening, clarifying, multitasking, prioritizing, and problem-solving abilities.
Attend all hotel-required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with hotel standards, scheduling variations as needed.
Maintain high standards of personal appearance and grooming, wearing nametags.
Comply with hotel standards and regulations to encourage safe and efficient operations.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Handle problems by anticipating, preventing, identifying, and solving as necessary.
Understand and evaluate complex information, data, etc. from various sources to meet objectives.
Maintain confidentiality of information.
#J-18808-Ljbffr