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H&R Block

Tax Associate

H&R Block, Cahokia, Illinois, United States

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Tax Associate

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H&R Block .

Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We maintain a high‑performing, connected culture where everyone feels like they belong.

Responsibilities

Conduct tax interviews with clients face‑to‑face and through virtual tools—video, phone, chat, email.

Prepare complete and accurate tax returns.

Generate business growth, increase client retention, and offer additional products and services.

Provide clients with IRS support.

Support office priorities through teamwork and collaboration.

Grow your tax expertise.

Desired Experience & Qualifications

Bachelor’s degree in accounting or related field.

Previous experience in a customer service or retail environment.

Experience working in a fast‑paced, supportive environment.

Ability to work a minimum of 25‑35 hours weekly throughout tax season and up to 40 hours during peak weeks.

Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.

Comfort working with virtual tools—video, phone, chat.

Effective communication skills in person, via phone, and in writing.

Must meet all other IRS and applicable state requirements.

High school diploma/equivalent or higher.

Benefits

Employee Assistance Program with Health Advocate.

Well‑being program, BetterYou.

Neurodiversity and caregiver support.

Discounts on everyday items and services.

Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (subject to eligibility).

Associate discount program and business travel accident insurance.

Pay Range $11.00 - $27.00 / hr.

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