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Bell Partners Inc

Resident Service Coordinator- Bell Cityline

Bell Partners Inc, Richardson, Texas, United States, 75080

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Resident Service Coordinator- Bell Cityline

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Bell Partners Inc .

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. Our 2,000 associates succeed in a dynamic space where everyone impacts.

As a Resident Services Coordinator, you will have multiple responsibilities, including maintaining resident satisfaction, package handling, booking guest suites, and administering renewal processes. This position professionally greets residents, maintains a friendly demeanor, and cultivates professional relationships with guests.

What You’ll Do To Make a Difference

Provide excellent service to all residents, prospects, and visitors to the community

Respond to residential complaints and concerns in a timely and professional manner

Direct residents to proper resources

Provide personalized services for residents (transportation assistance, city tours, restaurant reservations, etc.)

Share ideas for improving resident satisfaction with the Resident Manager

Book guest suites and ensure suites are ready for visitors

Be responsible for the entire renewal process and generate monthly status reports for the Resident Manager

Follow Fair Housing Standards in all matters when working with prospects and residents

Follow up with residents throughout their lease terms and coordinate the renewal process for each lease

Maintain regular attendance and punctuality

What You Bring To Our Team

Demonstration of Bell Core Values

High school diploma or equivalent required

2+ years of experience in Customer Service

2+ years of multi‑family or Hospitality experience

Exceptional customer service skills and a professional image

Excellent oral and written communication skills

Superior interpersonal skills and ability to work on a team

Organization and time management skills

Ability to work an 8‑hour shift, and work nights and weekends

Physical Requirements Of The Job

Walking, bending, reaching, climbing, and lifting up to 30 lbs.

Ability to work with mechanical and electrical equipment, and hazardous materials

Comfortable with heights and moving heavy objects

About Bell Partners Our purpose at Bell Partners is to create communities that residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.

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