Bell Partners Inc
Resident Service Coordinator- Bell Cityline
Bell Partners Inc, Richardson, Texas, United States, 75080
Resident Service Coordinator- Bell Cityline
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Resident Service Coordinator- Bell Cityline
role at
Bell Partners Inc .
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. Our 2,000 associates succeed in a dynamic space where everyone impacts.
As a Resident Services Coordinator, you will have multiple responsibilities, including maintaining resident satisfaction, package handling, booking guest suites, and administering renewal processes. This position professionally greets residents, maintains a friendly demeanor, and cultivates professional relationships with guests.
What You’ll Do To Make a Difference
Provide excellent service to all residents, prospects, and visitors to the community
Respond to residential complaints and concerns in a timely and professional manner
Direct residents to proper resources
Provide personalized services for residents (transportation assistance, city tours, restaurant reservations, etc.)
Share ideas for improving resident satisfaction with the Resident Manager
Book guest suites and ensure suites are ready for visitors
Be responsible for the entire renewal process and generate monthly status reports for the Resident Manager
Follow Fair Housing Standards in all matters when working with prospects and residents
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
Maintain regular attendance and punctuality
What You Bring To Our Team
Demonstration of Bell Core Values
High school diploma or equivalent required
2+ years of experience in Customer Service
2+ years of multi‑family or Hospitality experience
Exceptional customer service skills and a professional image
Excellent oral and written communication skills
Superior interpersonal skills and ability to work on a team
Organization and time management skills
Ability to work an 8‑hour shift, and work nights and weekends
Physical Requirements Of The Job
Walking, bending, reaching, climbing, and lifting up to 30 lbs.
Ability to work with mechanical and electrical equipment, and hazardous materials
Comfortable with heights and moving heavy objects
About Bell Partners Our purpose at Bell Partners is to create communities that residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
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Resident Service Coordinator- Bell Cityline
role at
Bell Partners Inc .
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. Our 2,000 associates succeed in a dynamic space where everyone impacts.
As a Resident Services Coordinator, you will have multiple responsibilities, including maintaining resident satisfaction, package handling, booking guest suites, and administering renewal processes. This position professionally greets residents, maintains a friendly demeanor, and cultivates professional relationships with guests.
What You’ll Do To Make a Difference
Provide excellent service to all residents, prospects, and visitors to the community
Respond to residential complaints and concerns in a timely and professional manner
Direct residents to proper resources
Provide personalized services for residents (transportation assistance, city tours, restaurant reservations, etc.)
Share ideas for improving resident satisfaction with the Resident Manager
Book guest suites and ensure suites are ready for visitors
Be responsible for the entire renewal process and generate monthly status reports for the Resident Manager
Follow Fair Housing Standards in all matters when working with prospects and residents
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
Maintain regular attendance and punctuality
What You Bring To Our Team
Demonstration of Bell Core Values
High school diploma or equivalent required
2+ years of experience in Customer Service
2+ years of multi‑family or Hospitality experience
Exceptional customer service skills and a professional image
Excellent oral and written communication skills
Superior interpersonal skills and ability to work on a team
Organization and time management skills
Ability to work an 8‑hour shift, and work nights and weekends
Physical Requirements Of The Job
Walking, bending, reaching, climbing, and lifting up to 30 lbs.
Ability to work with mechanical and electrical equipment, and hazardous materials
Comfortable with heights and moving heavy objects
About Bell Partners Our purpose at Bell Partners is to create communities that residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
#J-18808-Ljbffr