Texas Health and Human Services
LTCR Regional Administrative Assistant II
Texas Health and Human Services, Houston, Texas, United States, 77246
LTCR Regional Administrative Assistant II
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LTCR Regional Administrative Assistant II
role at
Texas Health and Human Services
Date: Oct 23, 2025
Location: HOUSTON, TX – 5425 POLK ST, Houston, TX
Agency: Health & Human Services Commission (HHSC) Department: Regional 06 – Regulatory Services Posting Number: 10531 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-A-11 Salary Range: $3,290.36 - $3,946.25 Pay Frequency: Monthly Shift: Day Telework: Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt
Functional Title: LTCR Regional Administrative Assistant II Job Title: Administrative Asst II
Performs administrative duties to include answering the telephone, referring callers to appropriate staff, taking messages, and answering basic questions. Enters data in the state and federal automated reporting systems, conducts technical reviews of all reports in the computer tracking system, and determines appropriate disposition. Responsible for preparing, processing, and distributing federal and state enforcement notification letters and reports as mandated. Monitors and reviews survey reports for all regulated and unlicensed facilities, finalizes CMS certification and transmittals for enforcement actions and surveys, and prepares waiver letters. Prepares and distributes documents requested under the Freedom of Information Act and submits to state office.
Essential Job Functions
Maintains a regular and predictable work schedule.
Knowledge of maintaining records, files, or logs (for example, administrative, personnel, contract, correspondence forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.
Knowledge of preparing ongoing or special narrative and statistical reports for Program Managers, Regional Director, and State Office.
Maintains regional Survey Management System database.
Communicates with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
Monitors and performs technical review of all survey and investigation documentation to ensure accurate preparation of all forms, supporting information, narratives, and reports.
Ensures all documentation complies with state and federal requirements.
Makes corrections to ensure compliance.
Processes all state and federal enforcement actions within required time frames.
Prepares technically accurate state and federal reports, notification letters, administrative penalty notifications, waiver letters, and the CMS Certification and Transmittal.
Determines appropriate distribution for all actions to meet federal and state requirements.
Enters critical information into state and federal databases regarding scheduling, agency visits, recommendations, and activities to provide accurate data for required internal and public reporting processes.
Responsible for submitting to state office all documentation requested through the Freedom of Information Act, including reviewing the file to determine location of documentation, copying appropriate documents, and distributing within required timeframes.
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs)
Ability to perform complex tasks related to Federal & State rules and standards while maintaining attention to detail.
Ability to quickly comprehend frequent technical changes.
Ability to learn and maintain knowledge of the Long-Term Care Integrated computer system and regional Survey Management System.
Ability to read, understand and apply program technical procedures for processing surveys, enforcement actions, and administrative penalties.
Ability to maintain a high level of confidentiality.
Knowledge and experience with computers.
Ability to answer telephone calls, refer callers to appropriate staff, take messages, and answer basic questions.
Initial Screening Criteria
Experience using a computer.
Experience with Word, Excel, or other word processing software.
Experience in organizing, maintaining, or monitoring files, records, or logs.
Experience with electronic records (preferred).
Travel: Up to 25% of the time required. Ability to travel occasionally for activities such as out-of-town meetings or training sessions. Maintains a regular and predictable work schedule. Note: The position is able to work a compressed workweek of four 10-hour days.
All applicants must pass a fingerprint criminal background check. All applicants must provide I‑9 documentation on the first day of work and complete E‑Verify as required.
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LTCR Regional Administrative Assistant II
role at
Texas Health and Human Services
Date: Oct 23, 2025
Location: HOUSTON, TX – 5425 POLK ST, Houston, TX
Agency: Health & Human Services Commission (HHSC) Department: Regional 06 – Regulatory Services Posting Number: 10531 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-A-11 Salary Range: $3,290.36 - $3,946.25 Pay Frequency: Monthly Shift: Day Telework: Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt
Functional Title: LTCR Regional Administrative Assistant II Job Title: Administrative Asst II
Performs administrative duties to include answering the telephone, referring callers to appropriate staff, taking messages, and answering basic questions. Enters data in the state and federal automated reporting systems, conducts technical reviews of all reports in the computer tracking system, and determines appropriate disposition. Responsible for preparing, processing, and distributing federal and state enforcement notification letters and reports as mandated. Monitors and reviews survey reports for all regulated and unlicensed facilities, finalizes CMS certification and transmittals for enforcement actions and surveys, and prepares waiver letters. Prepares and distributes documents requested under the Freedom of Information Act and submits to state office.
Essential Job Functions
Maintains a regular and predictable work schedule.
Knowledge of maintaining records, files, or logs (for example, administrative, personnel, contract, correspondence forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.
Knowledge of preparing ongoing or special narrative and statistical reports for Program Managers, Regional Director, and State Office.
Maintains regional Survey Management System database.
Communicates with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
Monitors and performs technical review of all survey and investigation documentation to ensure accurate preparation of all forms, supporting information, narratives, and reports.
Ensures all documentation complies with state and federal requirements.
Makes corrections to ensure compliance.
Processes all state and federal enforcement actions within required time frames.
Prepares technically accurate state and federal reports, notification letters, administrative penalty notifications, waiver letters, and the CMS Certification and Transmittal.
Determines appropriate distribution for all actions to meet federal and state requirements.
Enters critical information into state and federal databases regarding scheduling, agency visits, recommendations, and activities to provide accurate data for required internal and public reporting processes.
Responsible for submitting to state office all documentation requested through the Freedom of Information Act, including reviewing the file to determine location of documentation, copying appropriate documents, and distributing within required timeframes.
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs)
Ability to perform complex tasks related to Federal & State rules and standards while maintaining attention to detail.
Ability to quickly comprehend frequent technical changes.
Ability to learn and maintain knowledge of the Long-Term Care Integrated computer system and regional Survey Management System.
Ability to read, understand and apply program technical procedures for processing surveys, enforcement actions, and administrative penalties.
Ability to maintain a high level of confidentiality.
Knowledge and experience with computers.
Ability to answer telephone calls, refer callers to appropriate staff, take messages, and answer basic questions.
Initial Screening Criteria
Experience using a computer.
Experience with Word, Excel, or other word processing software.
Experience in organizing, maintaining, or monitoring files, records, or logs.
Experience with electronic records (preferred).
Travel: Up to 25% of the time required. Ability to travel occasionally for activities such as out-of-town meetings or training sessions. Maintains a regular and predictable work schedule. Note: The position is able to work a compressed workweek of four 10-hour days.
All applicants must pass a fingerprint criminal background check. All applicants must provide I‑9 documentation on the first day of work and complete E‑Verify as required.
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