Heating Air Conditioning Service Technician Job at Insight Global in San Antonio

Insight Global is looking for a Controls Service Technician to lead and serve as a front‑line resource to other service technicians by providing technical support, training, and guidance. The role involves performing diagnostics, maintenance, and repair services on building automation and control systems, ensuring system functionality, efficiency, and integration in commercial and industrial environments while supporting safety, compliance, and operational standards.

Base Pay Range

$71,000.00/yr - $96,000.00/yr

Day‑to‑Day Responsibilities

• Manages advanced controls installation, programming, troubleshooting, and repair tasks.
• Diagnoses system performance through observation, testing, and setup as required by trade/position. Performs planned maintenance and inspections as indicated in the service agreement. Proficiently operates hand tools, power tools, gauges, and measuring equipment.
• Executes service contracts, quoted projects, and demand service calls as instructed. Cultivates lasting relationships with clients, ensures customer satisfaction by explaining the work done, and maintains clear communication with all project stakeholders.
• Serves as a lead and front‑line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians.
• Participates in technician on‑call standby rotation as dictated by business unit policies and procedures.
• Completes documentation of invoicing, commissioning and check‑out data based on hours worked and materials or equipment used to complete the service.

Must Have Requirements

• High School Diploma or GED is a minimum requirement.
• Two‑year technical degree in a related field is preferred.
• Tridium AX/N4, Distech, Siemens, and Siemens Desigo Certification.
• Minimum of 7 years' experience as a Service Technician.
• Fundamentals of A/C electrical circuits and low‑voltage D/C electrical circuits and operation.
• Hands‑on experience with one or more controls platforms (Siemens, Distech, JCI, Inet, etc.).
• Access controls and lighting controls installations and programming skills.
• Advanced controls programming and troubleshooting skills.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Manufacturing

Industry: Building Construction

Location

San Antonio, Texas Metropolitan Area

Benefits

• Medical insurance
• 401(k) retirement plan
• Vision insurance