Hospitality Attendant | Philadelphia Ridley Park Springhill Suites Job at Shaner

Shaner Hotels has an amazing opportunity at our 130-room Philadelphia / Ridley Park Springhill Suites, located conveniently near the Philadelphia International Airport. We offer guests 24‑hour shuttle service, an indoor pool, an indoor bar, and complimentary breakfast.

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies. Our portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints, ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.
• Welcome, greet and interact with guests in the breakfast and lobby area.
• Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items, replenish food, and assist in serving food from the breakfast bar line to guests courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co‑workers.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.