State of Utah
Salary:
$15.48 - $29.06 Hourly Location :
Utah County, UT Job Type:
Part Time Job Number:
46811 Agency:
810 Department of Transportation Unit:
3100 DOT R3 Administration Opening Date:
10/27/2025 Closing Date:
11/3/2025 11:59 PM Mountain FLSA:
Non-Exempt Recruiter:
April Nicholls, anicholls@utah.gov # of Openings:
1 Location:
UDOT Region Three: 658 N 1500 W, Orem, UT 84057 Background Check:
You must successfully pass a criminal history check. Schedule Code:
B - Competitive Career Service - Employment in this position requires a probationary period. Schedule Code Description:
This position requires a 12-month probationary period. Current State employees who have already passed a probationary period will not be required to complete another one. Benefits:
This position is eligible for a full benefits package. See benefits tab below for details. Driver License Requirements:
Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules EEO Statement:
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Description The Utah Department of Transportation (UDOT) is seeking a dependable and detail-focused Office Specialist II to provide administrative support for Region Three in Orem, Utah. We're looking for someone who's dependable, detail-oriented, and a great communicator to help keep our operations running smoothly.
This position is based at the front desk of UDOT's Region Three office in Orem, Utah, and provides essential administrative and customer service support. The role reports directly to the Region Three Senior Communications Manager, with a secondary reporting line to the Region Three Director. In this position, you will assist with office operations, support regional leadership, and help inform and educate the public and partner agencies about UDOT's programs, goals, and initiatives. This is a part-time, job-share position working Monday through Friday (or alternating days with the other job-share employee) for approximately 20-25 hours per week during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m., excluding holidays). The final schedule will be determined but must fall within normal business hours.
Principle Duties Provides administrative office support and screens access to the Region Director and Region Senior Communications Manager. Greets patrons at the front desk, answers incoming calls and emails with the goal of creating a positive customer experience. Schedules and/or coordinates appointments, meetings, facilities, meals, equipment, etc. and follows up as needed. Receives, researches and responds to incoming questions or complaints; provides information, explains policy and procedures, and/or facilitates a resolution. Maintains and/or creates files or record keeping systems. Helps create written responses to public inquiries. Assists with publid outreach, flyers, coordination, etc. Edits written material for accuracy, format, and arrangement of material. Assists with developing and framing social media messages. Coordinates and/or acts as a liaison between Region Three and other agencies, work units, organizations, consulting firms, etc. Minimum Qualifications The qualified candidate will have the following:
Experience providing office or clerical support in a professional office environment. Proficiency with computer applications, including Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides) Has written and verbal communication skills. Demonstrated commitment to providing excellent customer service. Ability to work effectively and professionally with others, demonstrating tact and sensitivity. Self-motivated, proactive, and detail-oriented, with the ability to manage multiple tasks and priorities. Capable of exercising sound judgment, initiative, and resourcefulness in a variety of situations. Preference Preference may be given to applicants with:
Experience working in a customer service-related position. Experience editing documents as a function of your position. Experience or knowledge related to the transportation industry. Experience in public relations or communications. Supplemental Information Here is some additional information of which you should be aware:
This is a part-time, job-share position working Monday through Friday (or alternating days with the other job-share employee) for approximately 20-25 hours per week during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m., excluding holidays). The final schedule will be determined but must fall within normal business hours. Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work. Employee may be reassigned to a different location as deemed necessary by the Region Director/Group Leader.
Why Should You Join Our Team? The work we do matters. If you want to make a positive difference doing meaningful work, this is the right place for you. Our mission statement is, "Enhance quality of life through transportation." We define quality of life through a framework of Good Health, Connected Communities, Better Mobility, and Strong Economy. We help the State of Utah and its traveling public to get to where they want, when they want, in the way they want - and we make sure they can do it safely.
You will become part of a team with an internal culture of Trust, Teamwork, and Flexibility. Our organization lives by the values of Respect, Integrity, and Caring. If these are your values too, you'll be a great fit.
Aside from working for a cause-driven, cutting edge agency that is leading all other transportation departments in the nation, you will receive great health and retirement benefits. Working for the State of Utah provides a positive work-life balance. Click to view a summary of the benefits we offer.
The Agency UDOT is a strengths-based organization, which means its approach is based on identifying and developing individual and organizational strengths. Our philosophy is to address challenges by bringing our strengths to each situation and create the best solutions. Candidates are encouraged to be familiar with their strengths and consider how they may potentially be of benefit to the roles for which they are applying. UDOT uses the CliftonStrengths Assessment, but there are multiple strengths assessment tools available online, and no formal assessment is required.
For more information on the Utah Department of Transportation please click Benefits: The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click
FMLA General Notice: (right click + open link in new tab) (clic derecho + abrir en una pestaña nueva?) 01
As part of this application process, you must provide your work history in the work history section of your application. Failure to provide this information may result in disqualification. Your answers to the questions on this application must be supported by your work history, otherwise you may not receive credit.
I have read and understand the above statement
02
Are you a current UDOT employee?
Yes No
03
How many years of experience do you have providing office or clerical support in a professional office environment?
None 1 year or less 1 - 2 years 3 - 4 years 5 - 6 years 7 - 8 years 9 - 10 years 10 or more years
04
Please briefly describe your office or clerical experience, including the types of duties you performed, the work environment, and the length of time in each role, including where you gained this experience. If none, type N/A. 05
How many years of experience do you have providing customer service in a front desk, reception, or similar role involving both in-person and phone interactions?
None 1 year or less 1 - 2 years 3 - 4 years 5 - 6 years 7 - 8 years 9 - 10 years 10 or more years
06
Select the level of work experience you have writing and editing professional, detailed correspondence.
No experience Limited experience (less than 1 year) Some experience (1 - 2 years) Moderate experience (3 - 4 years) Extensive experience (5 or more years)
07
Please briefly describe your experience writing and editing professional correspondence, including the types of documents you have prepared and the context in which you worked. 08
Select all software programs from the list below in which you are proficient.
None Google Drive Google Docs Google Sheets Google Slides Illustrator InDesign
09
Do you have experience in communications, journalism, public relations, or digital media?
Yes No
10
If yes, please briefly describe your experience in communications, journalism, public relations, or digital media, including the type of work you performed and the length of your experience. If no, type N/A. 11
Do you have professional experience creating and managing content for social media platforms such as Twitter, Facebook, LinkedIn, YouTube, or similar?
Yes No
12
If yes, please briefly describe your social media content experience, including the platforms you've used, the type of content you created, and the length of your experience. If no, type N/A. 13
Do you have experience creating or using postcards, posters, or flyer templates?
Yes No
14
If yes, please briefly describe your experience, including the types of materials you have created or worked with and the tools or software you used. If no, type N/A. 15
Do you have experience working in a transportation-related industry?
Yes No
16
Describe your experience working in a transportation-related industry, including where you gained this experience. If you selected "No," type NA. 17
Do you have any relatives who currently work for UDOT? Per UDOT Policy, relatives are defined as: spouse, child, parent, and sibling, grandparent, grandchild, uncle, aunt, nephew, niece, first cousin (including in-laws and step relatives), or cohabitating employees.
Yes No
18
If you do have relatives working for UDOT, please list the name, relationship, and work location for each relative. 19
Please indicate how you heard about this specific job posting.
State of Utah job site (www.governmentjobs.com/careers/utah) Referred by a Friend or Family Indeed Other External Job Board or Site LinkedIn Social Media (Facebook, Twitter, etc.) DWS job website (www.jobs.utah.gov) Advertisement (Digital Ad, Billboard, Print, etc.) Professional Network (Association, Membership, Work Colleague) University Network (Handshake, School Job Board, Career Center, etc.) Contacted by a Recruiter Career or Job Fair Internship Interviewed for different position Internal communications (Agency/Division, etc.) Other (not listed above)
Required Question
$15.48 - $29.06 Hourly Location :
Utah County, UT Job Type:
Part Time Job Number:
46811 Agency:
810 Department of Transportation Unit:
3100 DOT R3 Administration Opening Date:
10/27/2025 Closing Date:
11/3/2025 11:59 PM Mountain FLSA:
Non-Exempt Recruiter:
April Nicholls, anicholls@utah.gov # of Openings:
1 Location:
UDOT Region Three: 658 N 1500 W, Orem, UT 84057 Background Check:
You must successfully pass a criminal history check. Schedule Code:
B - Competitive Career Service - Employment in this position requires a probationary period. Schedule Code Description:
This position requires a 12-month probationary period. Current State employees who have already passed a probationary period will not be required to complete another one. Benefits:
This position is eligible for a full benefits package. See benefits tab below for details. Driver License Requirements:
Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules EEO Statement:
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Description The Utah Department of Transportation (UDOT) is seeking a dependable and detail-focused Office Specialist II to provide administrative support for Region Three in Orem, Utah. We're looking for someone who's dependable, detail-oriented, and a great communicator to help keep our operations running smoothly.
This position is based at the front desk of UDOT's Region Three office in Orem, Utah, and provides essential administrative and customer service support. The role reports directly to the Region Three Senior Communications Manager, with a secondary reporting line to the Region Three Director. In this position, you will assist with office operations, support regional leadership, and help inform and educate the public and partner agencies about UDOT's programs, goals, and initiatives. This is a part-time, job-share position working Monday through Friday (or alternating days with the other job-share employee) for approximately 20-25 hours per week during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m., excluding holidays). The final schedule will be determined but must fall within normal business hours.
Principle Duties Provides administrative office support and screens access to the Region Director and Region Senior Communications Manager. Greets patrons at the front desk, answers incoming calls and emails with the goal of creating a positive customer experience. Schedules and/or coordinates appointments, meetings, facilities, meals, equipment, etc. and follows up as needed. Receives, researches and responds to incoming questions or complaints; provides information, explains policy and procedures, and/or facilitates a resolution. Maintains and/or creates files or record keeping systems. Helps create written responses to public inquiries. Assists with publid outreach, flyers, coordination, etc. Edits written material for accuracy, format, and arrangement of material. Assists with developing and framing social media messages. Coordinates and/or acts as a liaison between Region Three and other agencies, work units, organizations, consulting firms, etc. Minimum Qualifications The qualified candidate will have the following:
Experience providing office or clerical support in a professional office environment. Proficiency with computer applications, including Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides) Has written and verbal communication skills. Demonstrated commitment to providing excellent customer service. Ability to work effectively and professionally with others, demonstrating tact and sensitivity. Self-motivated, proactive, and detail-oriented, with the ability to manage multiple tasks and priorities. Capable of exercising sound judgment, initiative, and resourcefulness in a variety of situations. Preference Preference may be given to applicants with:
Experience working in a customer service-related position. Experience editing documents as a function of your position. Experience or knowledge related to the transportation industry. Experience in public relations or communications. Supplemental Information Here is some additional information of which you should be aware:
This is a part-time, job-share position working Monday through Friday (or alternating days with the other job-share employee) for approximately 20-25 hours per week during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m., excluding holidays). The final schedule will be determined but must fall within normal business hours. Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work. Employee may be reassigned to a different location as deemed necessary by the Region Director/Group Leader.
Why Should You Join Our Team? The work we do matters. If you want to make a positive difference doing meaningful work, this is the right place for you. Our mission statement is, "Enhance quality of life through transportation." We define quality of life through a framework of Good Health, Connected Communities, Better Mobility, and Strong Economy. We help the State of Utah and its traveling public to get to where they want, when they want, in the way they want - and we make sure they can do it safely.
You will become part of a team with an internal culture of Trust, Teamwork, and Flexibility. Our organization lives by the values of Respect, Integrity, and Caring. If these are your values too, you'll be a great fit.
Aside from working for a cause-driven, cutting edge agency that is leading all other transportation departments in the nation, you will receive great health and retirement benefits. Working for the State of Utah provides a positive work-life balance. Click to view a summary of the benefits we offer.
The Agency UDOT is a strengths-based organization, which means its approach is based on identifying and developing individual and organizational strengths. Our philosophy is to address challenges by bringing our strengths to each situation and create the best solutions. Candidates are encouraged to be familiar with their strengths and consider how they may potentially be of benefit to the roles for which they are applying. UDOT uses the CliftonStrengths Assessment, but there are multiple strengths assessment tools available online, and no formal assessment is required.
For more information on the Utah Department of Transportation please click Benefits: The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click
FMLA General Notice: (right click + open link in new tab) (clic derecho + abrir en una pestaña nueva?) 01
As part of this application process, you must provide your work history in the work history section of your application. Failure to provide this information may result in disqualification. Your answers to the questions on this application must be supported by your work history, otherwise you may not receive credit.
I have read and understand the above statement
02
Are you a current UDOT employee?
Yes No
03
How many years of experience do you have providing office or clerical support in a professional office environment?
None 1 year or less 1 - 2 years 3 - 4 years 5 - 6 years 7 - 8 years 9 - 10 years 10 or more years
04
Please briefly describe your office or clerical experience, including the types of duties you performed, the work environment, and the length of time in each role, including where you gained this experience. If none, type N/A. 05
How many years of experience do you have providing customer service in a front desk, reception, or similar role involving both in-person and phone interactions?
None 1 year or less 1 - 2 years 3 - 4 years 5 - 6 years 7 - 8 years 9 - 10 years 10 or more years
06
Select the level of work experience you have writing and editing professional, detailed correspondence.
No experience Limited experience (less than 1 year) Some experience (1 - 2 years) Moderate experience (3 - 4 years) Extensive experience (5 or more years)
07
Please briefly describe your experience writing and editing professional correspondence, including the types of documents you have prepared and the context in which you worked. 08
Select all software programs from the list below in which you are proficient.
None Google Drive Google Docs Google Sheets Google Slides Illustrator InDesign
09
Do you have experience in communications, journalism, public relations, or digital media?
Yes No
10
If yes, please briefly describe your experience in communications, journalism, public relations, or digital media, including the type of work you performed and the length of your experience. If no, type N/A. 11
Do you have professional experience creating and managing content for social media platforms such as Twitter, Facebook, LinkedIn, YouTube, or similar?
Yes No
12
If yes, please briefly describe your social media content experience, including the platforms you've used, the type of content you created, and the length of your experience. If no, type N/A. 13
Do you have experience creating or using postcards, posters, or flyer templates?
Yes No
14
If yes, please briefly describe your experience, including the types of materials you have created or worked with and the tools or software you used. If no, type N/A. 15
Do you have experience working in a transportation-related industry?
Yes No
16
Describe your experience working in a transportation-related industry, including where you gained this experience. If you selected "No," type NA. 17
Do you have any relatives who currently work for UDOT? Per UDOT Policy, relatives are defined as: spouse, child, parent, and sibling, grandparent, grandchild, uncle, aunt, nephew, niece, first cousin (including in-laws and step relatives), or cohabitating employees.
Yes No
18
If you do have relatives working for UDOT, please list the name, relationship, and work location for each relative. 19
Please indicate how you heard about this specific job posting.
State of Utah job site (www.governmentjobs.com/careers/utah) Referred by a Friend or Family Indeed Other External Job Board or Site LinkedIn Social Media (Facebook, Twitter, etc.) DWS job website (www.jobs.utah.gov) Advertisement (Digital Ad, Billboard, Print, etc.) Professional Network (Association, Membership, Work Colleague) University Network (Handshake, School Job Board, Career Center, etc.) Contacted by a Recruiter Career or Job Fair Internship Interviewed for different position Internal communications (Agency/Division, etc.) Other (not listed above)
Required Question