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Align Technology, Inc.

Credit Control & Collections Sr. Specialist (OTC) with German

Align Technology, Inc., Poland, New York, United States

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Credit Control & Collections Sr. Specialist (OTC) with German Department:

Finance

Employment Type:

Full Time

Location:

EMEA-Poland

Credit and Collections is one of our critical teams at the company and we are looking for a Credit and Collection colleague who will perform internal, as well as external, order to cash activities to provide operational/business support to external and internal customers for the company’s products and services.

One of the main responsibilities of this role is to mitigate the given Credit Risk for Align Technology whilst enabling optimum business performance, within Align Technology’s Global Policies and within the set parameters of Align’s Values.

This position will report to Credit and Collections Manager in Poland.

This role is an onsite position in our Wrocław office (Psie Pole).

Key Responsibilities

Manage the end-to-end collections process for German-speaking customers.

Secure on-time Customer payments and provide them with requested documents

Facilitate the identification and resolution of any customer disputes

Communicante with clients via phone, email, and other channels to resolve outstanding balances.

Identify held orders and take appropriate actions and follow up

Manage the credit limit exceeded process in accordance with Global Credit Policy

Clarify payments and perform account reconciliations when required

Analyze and follow up Payment Plans

Support the calculation and analysis of bad debt provisions including data gathering, segmentation, and reporting.

Liaise with the third-party collection agency

Assist in preparing monthly and quarterly reports for finance and audit purposes.

Skills, Knowledge & Expertise

Bachelor’s degree ( in Finance is a strong asset )

4+ years of directly related experience

Proven experience in credit control, collections, accounts receivable or accounts payable

Fluency in German (C1 level)

and good command of English (B2+).

Strong and efficient communication and problem-solving skills

Motivated to broaden your knowledge and experience in all aspects of Order to Cash

Customer centric and solution-oriented state of mind

Continued Improvement mindset, Implementing new procedures and efficiency gains

Good knowledge of IT tools, especially SAP and Excel

Bachelor’s degree in Finance is a strong asset

Job Benefits

Private healthcare Luxmed,

Multisport card,

Private insurance,

Meal vouchers,

Co-financing of company products,

Employee Support Program.

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