Entry-Level IT Support Specialist/onsite King of Prussia PA

Are you looking to jumpstart your IT career with a company that values hands-on learning and technical growth? Our client, a large company based in King of PrussiaPA, is seeking an Entry-Level Support Analyst to join their on-site support team. This is a full-time position working with Windows environments, Office 365, and ticketing systems, with a heavy focus on hardware troubleshooting and end-user support. This is a great opportunity for someone eager to grow their IT career in a collaborative, team-first environment. Required Skills & Experience 1+ year of experience in IT support (internship or help desk experience acceptable) Strong troubleshooting skills with Windows 10/11 and Windows Server environments Experience with Microsoft 365 administration (password resets, mailbox management, Teams, SharePoint) Familiarity with hardware setup, imaging, and repair (laptops, desktops, printers, peripherals) Experience working with a ticketing system (ServiceNow, Jira, Zendesk, etc.) Excellent communication and customer service skills

Desired Skills & Experience

Basic knowledge of Active Directory (user creation, group management) Exposure to networking fundamentals (TCP/IP, DNS, DHCP) A+ or other entry-level certifications (CompTIA, Microsoft, etc.) Experience supporting remote or hybrid employees

What You Will Be Doing Tech Breakdown

90% Windows / Office 365 10% Network & Peripheral Support

Daily Responsibilities

90% Hands-On Support (hardware, software, ticket triage) 10% Team Collaboration / Documentation

The Offer

Medical, Dental, and Vision Insurance Vacation Time

Applicants must be currently authorized to work in the US on a full-time basis now and in the future. #J-18808-Ljbffr