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Sally's Apizza

General Manager - Woburn

Sally's Apizza, Woburn, Massachusetts, us, 01813

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About Sally's Apizza At Sally’s Apizza we have been creating New Haven Style Apizza since 1938 and are now expanding to locations across the United States. Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven‑kissed char, Sally’s draws pizza fans from around the world. We hand‑craft authentic pizza in custom‑designed ovens, using the original recipes. Sally’s mission is to make great pizza available to everyone.

With Sally’s growth comes new opportunities from management to corporate roles. We offer coaching, training and promotion to give you a path to pursue your future career goals.

Description Sally’s Apizza is looking for an experienced, responsible General Manager with a background in restaurant management. The ideal candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high‑volume setting, and be willing to roll up your sleeves to get “hands‑on”.

Responsibilities

Fully understand and embody the Sally’s Apizza culture and the historical evolution of the brand

Mentor, teach, and train Managers and hourly staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork

Be responsible for all aspects of restaurant operations including food and beverage execution, quality control, service, cost control, labor, and profitability

Meet budgeted goals related to projected revenue, cost of goods, labor, and all other operating expenses

Be responsible for weekly profit and loss analysis, inventory, ordering, and production

Manage weekly labor cycle by producing revenue projections, staffing matrices, staff scheduling, and theoretical vs actual labor analysis

Maintain and manage in‑house CRM platform to ensure customer relations visibility while ensuring guest satisfaction, retention, and recovery

Work directly with the Manager of Training on the education and training of all team members on the core company curriculum, procedures, and policies

Maintain the appearance, cleanliness, and upkeep of the restaurant in line with budgeted targets

Ensure that all food and beverage preparation areas and employees maintain and comply with the highest standards of public health, sanitation, and safety

Enforce all handbook policies and standards set forth by the company

Develop and maintain relationships with food and beverage vendors and ensure that all purchases leverage purchasing power and confirm that all negotiated prices and terms are achieved and realized

Qualifications

Minimum of 5 years of proven success as a leader in restaurant operations

Background including best‑in‑class restaurant experience with a constant desire to stay on top of current food trends and deliver impeccable hospitality

Strong financial acumen, command of a P&L, and the ability to effectively interpret reporting

Ability to do theoretical costing around food, purchasing, and labor

Strong computer skills (Microsoft Office, 7Shifts POS preferred)

Basic Spanish spoken is preferred but not required

ServeSafe certified

Ability to work on your feet 8‑10 hours per day, lift at least 50 lbs, and be available 80% of the work week for hands‑on operations

Flexible schedule: any day of the week, opening or closing, and holidays (except Thanksgiving and Christmas)

Excellent oral communication, integrity, functional expertise, attention to detail, and organizational awareness

Salary & Benefits

Starting at $80,000 per year, depending on experience

Dental, vision, and health insurance

Short‑term disability, long‑term disability, group life

Employee discount program

Paid time off for vacation and sick leave

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management

Industry: Restaurants

Location: Woburn, MA

Full Time, In‑Person, Day, Evening & Weekend availability

Travel within region and outside region up to 50% of the time

Core Values

Obsession for Apizza: Passion for uncompromised quality and tradition of New Haven Apizza

Commitment to Our Guests: Warmth and care while creating memorable hospitality

Strength of Character: Pride in your job and doing what is right even when no one else is watching

We Are Hungry: Teaching company filled with hungry people for knowledge and growth

Compliance

Pre‑employment background check, drug screen, and references required

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