Renesonhotels
Guest Service Agent - Hilton Garden Inn, Napa
Renesonhotels, Napa, California, United States, 94559
Regular Part Time Hilton Garden Inn, Napa, CA, US
The Hilton Garden Inn in Napa is seeking a part-time Guest Service Agent (Front Desk/Reception) to be able to work 3pm - 11pm, including weekends. Must be able to work holidays that fall on regular scheduled days.
Qualified applicants will have excellent and clear communication skills with a passion for customer service. Prior hotel front desk experience helpful.
Qualifications
Up- beat pleasant personality with an ability to assist a wide variety of personalities
Ability to multi-task: answer phones, greet guests, direct people
A good knowledge of Napa County to assist guest with driving directions, wineries, restaurant recommendations, shopping, transportation, etc.
Responsibilities
Greeting guests with a smile upon arrival or departure
Answering telephones, taking reservations, directions
Cashiering and Concierge services
Ability to fulfill guests requests such as wake up calls, forgotten amenities
Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention
Reneson offers 401k with matching, sick and holiday pay, and Hilton worldwide discounts! Pay is $21.50 per hour.
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The Hilton Garden Inn in Napa is seeking a part-time Guest Service Agent (Front Desk/Reception) to be able to work 3pm - 11pm, including weekends. Must be able to work holidays that fall on regular scheduled days.
Qualified applicants will have excellent and clear communication skills with a passion for customer service. Prior hotel front desk experience helpful.
Qualifications
Up- beat pleasant personality with an ability to assist a wide variety of personalities
Ability to multi-task: answer phones, greet guests, direct people
A good knowledge of Napa County to assist guest with driving directions, wineries, restaurant recommendations, shopping, transportation, etc.
Responsibilities
Greeting guests with a smile upon arrival or departure
Answering telephones, taking reservations, directions
Cashiering and Concierge services
Ability to fulfill guests requests such as wake up calls, forgotten amenities
Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention
Reneson offers 401k with matching, sick and holiday pay, and Hilton worldwide discounts! Pay is $21.50 per hour.
#J-18808-Ljbffr