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SURYA, Inc.

General Manager

SURYA, Inc., Vero Beach, Florida, United States, 32966

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General Manager Full Time Management Vero Beach, FL - MGBW Retail Outlet, Vero Beach, FL, US

About Surya Inc.

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.

JOB DESCRIPTION

As the General Manager of the Mitchell Gold + Bob Williams Outlet Store, you will be responsible for the overall success of the store. You will achieve success through recruiting and leading a talented team to meet or surpass sales and expense goals. Your role will include driving sales, managing schedules, overseeing store operations, managing inventory levels, and upholding visual merchandising standards. You will ensure that both internal and external customers receive outstanding service and enjoy a positive experience with our brand. You will also guide sales associates in building lasting relationships with customers, fostering loyalty and repeat business.

PRIMARYRESPONSIBILITIES

Ensure store meets or exceeds sales goals

Prioritize, plan, and adjust schedules and daily agenda to meet business goals; hold team accountable to achieving goals

Train and motivate all associates through ongoing programs in sales, customer service, and product knowledge

Assess performance and provide ongoing feedback

Complete and deliver performance appraisals and development plans

Ensure team provides an exceptional customer experience in store to achieve world‑class service standards

Maintain presence through effective flow management and ensure staff coverage in all areas of store as needed

Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy

Create and manage employee schedules

Work with senior leadership and peers to develop best practices in store management

Represent the brand through polished communication, personal appearance and professionalism

JOBREQUIREMENTS

2+ years management experience in furniture, retail, and/or multi‑unit retail business environment

Proven ability to manage staff to exceed sales goals, while maintaining operational excellence

Proven ability to identify top talent, create teams, and train/develop/retain great people

Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities

Proven ability to motivate and influence others through personal actions and examples

Effective communication, organization and leadership skills

PHSYICALREQUIREMENTS

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Employment/promotion to this role will be contingent on successful completion of a background check

Full‑time associates are expected to have open availability to meet the needs of the business

BENEFITS We offer competitive salary and benefits, including medical, dental, and vision insurance, 401K retirement plan with employer match, company paid life insurance and disability coverage, paid time off, and an Employee Assistance Program.

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