Echo Global Logistics
Sr. Manager, Parcel Operations
Echo Global Logistics, Chicago, Illinois, United States, 60290
Overview
The Sr. Manager, Parcel Operations plays a key role in optimizing Echo's parcel pricing programs. This position oversees carrier sourcing, rate and tariff implementation, pricing analytics, and process enhancements to ensure competitive cost structures and superior service performance. The role also manages contract administration and collaborates cross-functionally with IT, Audit, Finance, Sales, and Operations to drive volume, margin improvement and system efficiency. Key Responsibilities
Lead
parcel
initiatives, securing optimal cost and service performance.
Analyze pricing programs
and rate structures to identify cost-saving and margin-improvement opportunities.
Prepare and maintain carrier rate tariffs
for systemic use in TMS/ERP platforms.
Collaborate with
IT and Audit Teams
to ensure accurate rate loading, billing validation, and compliance with pricing rules.
Manage the
RFP and General Rate Adjustment (GRA)
processes with parcel carriers.
Support
Outside Sales Agents, Branches, and Account Executives
in pricing solutions, proposals, and profitability analysis.
Conduct
freight cost and margin analyses
to support new business, renewals, and strategic decisions.
Develop and execute
process improvement initiatives
that enhance pricing accuracy, operational efficiency, and scalability.
Provide
regular reporting and metrics
to senior management, summarizing pricing trends and carrier performance.
Manage
contracts , including customer rate setup, renewals, and ongoing maintenance.
Administer
rate loading and invoicing setup
in TMS/ERP systems; validate pricing and maintain the Support Hub.
Perform
pricing analysis, benchmarking, and margin optimization
across LTL and parcel modes.
Support
client sales with sales calls, integrations, demos, and parcel reporting
to enhance customer experience and internal alignment.
Qualifications
Bachelor's degree in Business, Supply Chain, Logistics, Finance, or related field required.
5+ years of experience in transportation pricing, carrier sourcing, or logistics operations (parcel focus strongly preferred).
Strong analytical skills with proficiency in Excel, data visualization tools, and TMS platforms.
Experience managing carrier relationships and rate structures.
Excellent communication and cross-functional collaboration skills.
Proven ability to lead process improvement initiatives and deliver measurable business results.
Preferred Skills
Experience with Echo TMS, Oracle, or similar ERP systems.
Knowledge of freight audit and payment processes.
Familiarity with contract management and RFP software.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers. Compensation
$112,350.00-165,050.00 per year. This role is eligible for a bonus that is based on a combination of personal and business performance.
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The Sr. Manager, Parcel Operations plays a key role in optimizing Echo's parcel pricing programs. This position oversees carrier sourcing, rate and tariff implementation, pricing analytics, and process enhancements to ensure competitive cost structures and superior service performance. The role also manages contract administration and collaborates cross-functionally with IT, Audit, Finance, Sales, and Operations to drive volume, margin improvement and system efficiency. Key Responsibilities
Lead
parcel
initiatives, securing optimal cost and service performance.
Analyze pricing programs
and rate structures to identify cost-saving and margin-improvement opportunities.
Prepare and maintain carrier rate tariffs
for systemic use in TMS/ERP platforms.
Collaborate with
IT and Audit Teams
to ensure accurate rate loading, billing validation, and compliance with pricing rules.
Manage the
RFP and General Rate Adjustment (GRA)
processes with parcel carriers.
Support
Outside Sales Agents, Branches, and Account Executives
in pricing solutions, proposals, and profitability analysis.
Conduct
freight cost and margin analyses
to support new business, renewals, and strategic decisions.
Develop and execute
process improvement initiatives
that enhance pricing accuracy, operational efficiency, and scalability.
Provide
regular reporting and metrics
to senior management, summarizing pricing trends and carrier performance.
Manage
contracts , including customer rate setup, renewals, and ongoing maintenance.
Administer
rate loading and invoicing setup
in TMS/ERP systems; validate pricing and maintain the Support Hub.
Perform
pricing analysis, benchmarking, and margin optimization
across LTL and parcel modes.
Support
client sales with sales calls, integrations, demos, and parcel reporting
to enhance customer experience and internal alignment.
Qualifications
Bachelor's degree in Business, Supply Chain, Logistics, Finance, or related field required.
5+ years of experience in transportation pricing, carrier sourcing, or logistics operations (parcel focus strongly preferred).
Strong analytical skills with proficiency in Excel, data visualization tools, and TMS platforms.
Experience managing carrier relationships and rate structures.
Excellent communication and cross-functional collaboration skills.
Proven ability to lead process improvement initiatives and deliver measurable business results.
Preferred Skills
Experience with Echo TMS, Oracle, or similar ERP systems.
Knowledge of freight audit and payment processes.
Familiarity with contract management and RFP software.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers. Compensation
$112,350.00-165,050.00 per year. This role is eligible for a bonus that is based on a combination of personal and business performance.
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