Visa
Job Title: Senior Manager, Insider Threat Program
Visa is seeking a highly capable Senior Manager to own core investigative and analytical functions within Visa's Insider Threat program. This role will manage complex investigations in partnership with the Investigations Lead, ensure case quality and compliance, and lead the program’s metrics, dashboard development, and pattern analysis efforts to prevent and mitigate insider threats and workplace violence incidents.
The Senior Manager will maintain compliance with internal policies and external regulatory requirements, and provide actionable intelligence to leadership through regular briefings and reporting. They will also be the primary owner of the program’s case audit process and will coordinate directly with key partners in ER, Legal, Cybersecurity, Business Conduct, and Physical Security to ensure timely and effective resolution of cases. Where bandwidth allows, the Senior Manager will contribute to program development, expansion, and specialized training initiatives.
Primary Functions
Lead
the monthly audit process to ensure case timelines, documentation quality, and compliance with legal/regulatory standards.
Manage
investigative workflows for assigned cases in coordination with the Investigations Lead.
Own
the development and maintenance of program metrics, dashboards, and trend analysis to identify emerging risks.
Coordinate
with cross‑functional partners (Cyber, Legal, Business Conduct, ER) to resolve cases efficiently and strengthen proactive prevention measures.
Gather and analyze
internal and external intelligence and benchmarking data to inform program strategy and innovation.
Support
the Program Head in governance, strategy, and targeted training and awareness initiatives.
Brief
senior leadership when appropriate on emerging risk patterns, case updates, and program recommendations.
Execute
special projects to enhance employee engagement with the Insider Threat program.
Remote / Hybrid This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Basic Qualifications
8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more years with an Advanced Degree, or 3 or more years with a PhD.
Two or more years of insider threat, investigative, or intelligence experience.
Experience with counterintelligence or corporate espionage threats and mitigation.
Certifications in insider threat, e.g., Insider Threat Program Manager or Certified Threat Manager, CompTIA Security Plus, Certified Protection Specialist, ISC2 CISSP specialized training in WAVR‑21 or other threat assessment methodologies.
Bachelor’s Degree in a related field such as Intelligence Studies, Political Science, International Relations, Criminal Justice, or related.
Experience handling workplace violence or insider threat cases, including demonstrated interviewing and evidence handling skills.
Knowledge of incident response, crisis management, data management best practices, and cyber security trends.
Demonstrated success in working closely with Security, Legal, HR, Business Conduct, and external partners such as industry peers and Law Enforcement.
Strong oral and written communication, analytical, critical thinking, organizational, project and time management, data management, attention to detail, and research skills.
Proficiency in related tools such as Excel, Power BI, SQL, and AI‑assisted tools.
Ability to work and shift priorities as necessary in a fast‑paced, continuously changing environment.
Strong interpersonal skills.
Additional Information
Work Hours:
Varies upon the needs of the department.
Travel Requirements:
This position requires travel 5‑10% of the time.
Mental/Physical Requirements:
The position will be performed in an office setting with frequent use of standard office equipment.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
U.S. applicants only: The estimated salary range for a new hire is $134,800 to $195,800 per year, which may include potential sales incentive payments (if applicable). This position may be eligible for bonus and equity. Visa offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Job Summary
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Other
Industry:
IT Services and IT Consulting
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The Senior Manager will maintain compliance with internal policies and external regulatory requirements, and provide actionable intelligence to leadership through regular briefings and reporting. They will also be the primary owner of the program’s case audit process and will coordinate directly with key partners in ER, Legal, Cybersecurity, Business Conduct, and Physical Security to ensure timely and effective resolution of cases. Where bandwidth allows, the Senior Manager will contribute to program development, expansion, and specialized training initiatives.
Primary Functions
Lead
the monthly audit process to ensure case timelines, documentation quality, and compliance with legal/regulatory standards.
Manage
investigative workflows for assigned cases in coordination with the Investigations Lead.
Own
the development and maintenance of program metrics, dashboards, and trend analysis to identify emerging risks.
Coordinate
with cross‑functional partners (Cyber, Legal, Business Conduct, ER) to resolve cases efficiently and strengthen proactive prevention measures.
Gather and analyze
internal and external intelligence and benchmarking data to inform program strategy and innovation.
Support
the Program Head in governance, strategy, and targeted training and awareness initiatives.
Brief
senior leadership when appropriate on emerging risk patterns, case updates, and program recommendations.
Execute
special projects to enhance employee engagement with the Insider Threat program.
Remote / Hybrid This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Basic Qualifications
8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more years with an Advanced Degree, or 3 or more years with a PhD.
Two or more years of insider threat, investigative, or intelligence experience.
Experience with counterintelligence or corporate espionage threats and mitigation.
Certifications in insider threat, e.g., Insider Threat Program Manager or Certified Threat Manager, CompTIA Security Plus, Certified Protection Specialist, ISC2 CISSP specialized training in WAVR‑21 or other threat assessment methodologies.
Bachelor’s Degree in a related field such as Intelligence Studies, Political Science, International Relations, Criminal Justice, or related.
Experience handling workplace violence or insider threat cases, including demonstrated interviewing and evidence handling skills.
Knowledge of incident response, crisis management, data management best practices, and cyber security trends.
Demonstrated success in working closely with Security, Legal, HR, Business Conduct, and external partners such as industry peers and Law Enforcement.
Strong oral and written communication, analytical, critical thinking, organizational, project and time management, data management, attention to detail, and research skills.
Proficiency in related tools such as Excel, Power BI, SQL, and AI‑assisted tools.
Ability to work and shift priorities as necessary in a fast‑paced, continuously changing environment.
Strong interpersonal skills.
Additional Information
Work Hours:
Varies upon the needs of the department.
Travel Requirements:
This position requires travel 5‑10% of the time.
Mental/Physical Requirements:
The position will be performed in an office setting with frequent use of standard office equipment.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
U.S. applicants only: The estimated salary range for a new hire is $134,800 to $195,800 per year, which may include potential sales incentive payments (if applicable). This position may be eligible for bonus and equity. Visa offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Job Summary
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Other
Industry:
IT Services and IT Consulting
#J-18808-Ljbffr