KPMG US
Lead Engineer I, ITOM– Discovery & Service Mapping
KPMG US, Baton Rouge, Louisiana, us, 70873
Overview
Lead Engineer I, ITOM – Discovery & Service Mapping at KPMG US. Hybrid work opportunity. Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE) Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation Perform regular health checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies or other discrepancies and issues that require remediation Act with integrity, professionalism, and personal responsibility to uphold KPMG\'s respectful and courteous work environment Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations Bachelor\'s degree from an accredited college or university is preferred Deep functional and technical knowledge of data services, including integration with third-party sources (SCCM, JAMF, Solarwinds), familiarity with cloud infrastructure (AWS, Azure, GCP) Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance) Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB Strong organizational skills and ability to work on multiple projects simultaneously Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
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Lead Engineer I, ITOM – Discovery & Service Mapping at KPMG US. Hybrid work opportunity. Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE) Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation Perform regular health checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies or other discrepancies and issues that require remediation Act with integrity, professionalism, and personal responsibility to uphold KPMG\'s respectful and courteous work environment Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations Bachelor\'s degree from an accredited college or university is preferred Deep functional and technical knowledge of data services, including integration with third-party sources (SCCM, JAMF, Solarwinds), familiarity with cloud infrastructure (AWS, Azure, GCP) Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance) Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB Strong organizational skills and ability to work on multiple projects simultaneously Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
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