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The National, 120 N Robinson Ave, Oklahoma City, Oklahoma, United States of America
Job Description Posted Friday, October 24, 2025 at 5:00 AM
Why Work at The National?
A career at The National, Autograph Collection means working at one of the most breathtaking luxury hotels in Oklahoma City. Located in the historic First National Center, this stunning hotel features 146 guest rooms, the award-winning Tellers Italian restaurant, and The Great Hall, an iconic social and event space. Employees at The National take pride in delivering refined hospitality in an awe-inspiring setting, where history meets modern elegance.
SUMMARY : To support the Sales and Catering Department to ensure all administrative duties are completed accurately and on a timely basis.
Responsibilities Assists the Sales Department with maintaining group business by the following:
Build group room blocks in Lightspeed and MARSHA
Enters group rooming lists.
Enters individual reservations as needed.
Ensures billing information on all reservations, groups and Master Accounts is set up correctly.
Send sales correspondence including rooming lists and Banquet Event Orders to customer as requested.
Promptly answer incoming calls and emails related to group bookings, events, and sales inquiries.
Accurately document and route messages or inquiries to the appropriate sales manager or department.
Responds to customer requests as directed.
Utilizes CI/TY correctly to ensure accurate tracking, booking and follow-up on all accounts.
Maintains Data Quality Index standards in CI/TY.
Entry of client/account information into CI/T .
Creates and distributes proposals, resumes, agreements and Banquet Event Orders as requested.
Assists with all site preparation and support. On-site the day of event coordinating to ensure execution is on schedule, maintaining contact with the client throughout and coordinating with vendors. Must be available to clients for any last minute needs.
Liaises with other departments to help ensure Sales clients’ needs are met or exceeded. Informs culinary and operating departments of any changes, additions or deletions to assigned groups functions plans.
Performs any other duties set by the Director of Sales & Catering.
Provides an exceptional level of service. Represents The National in a courteous, efficient, and friendly manner in all client and company interactions.
The National, 120 N Robinson Ave, Oklahoma City, Oklahoma, United States of America
#J-18808-Ljbffr
Job Description Posted Friday, October 24, 2025 at 5:00 AM
Why Work at The National?
A career at The National, Autograph Collection means working at one of the most breathtaking luxury hotels in Oklahoma City. Located in the historic First National Center, this stunning hotel features 146 guest rooms, the award-winning Tellers Italian restaurant, and The Great Hall, an iconic social and event space. Employees at The National take pride in delivering refined hospitality in an awe-inspiring setting, where history meets modern elegance.
SUMMARY : To support the Sales and Catering Department to ensure all administrative duties are completed accurately and on a timely basis.
Responsibilities Assists the Sales Department with maintaining group business by the following:
Build group room blocks in Lightspeed and MARSHA
Enters group rooming lists.
Enters individual reservations as needed.
Ensures billing information on all reservations, groups and Master Accounts is set up correctly.
Send sales correspondence including rooming lists and Banquet Event Orders to customer as requested.
Promptly answer incoming calls and emails related to group bookings, events, and sales inquiries.
Accurately document and route messages or inquiries to the appropriate sales manager or department.
Responds to customer requests as directed.
Utilizes CI/TY correctly to ensure accurate tracking, booking and follow-up on all accounts.
Maintains Data Quality Index standards in CI/TY.
Entry of client/account information into CI/T .
Creates and distributes proposals, resumes, agreements and Banquet Event Orders as requested.
Assists with all site preparation and support. On-site the day of event coordinating to ensure execution is on schedule, maintaining contact with the client throughout and coordinating with vendors. Must be available to clients for any last minute needs.
Liaises with other departments to help ensure Sales clients’ needs are met or exceeded. Informs culinary and operating departments of any changes, additions or deletions to assigned groups functions plans.
Performs any other duties set by the Director of Sales & Catering.
Provides an exceptional level of service. Represents The National in a courteous, efficient, and friendly manner in all client and company interactions.
The National, 120 N Robinson Ave, Oklahoma City, Oklahoma, United States of America
#J-18808-Ljbffr