Workshop Venture Partners
Lead Full Stack Engineer - WorkHero
Workshop Venture Partners, Boston, Massachusetts, us, 02298
WorkHero – Lead Full Stack Engineer
WorkHero
is building the AI‑powered back office for the skilled trades, beginning with the $50B+ HVAC industry. We recently closed a $5 M seed round to grow our engineering and product organization and are seeking an expert engineer to drive our next growth phase.
About WorkHero Tens of thousands of small HVAC contractors—who keep our homes comfortable and enable the climate transition—are drowning in administrative work. Legacy software is clunky, full‑time admins are costly, and owners spend over 20 hours a week on paperwork. WorkHero is changing that.
Our platform combines agentic AI with human‑in‑the‑loop operations to autonomously handle back‑office workflows that crush small business owners—from invoicing, permits, and rebates to pricebooks and warranty registration. Instead of forcing contractors to learn new tools, our AI agents do the work end‑to‑end while human account managers provide oversight and operational coaching.
We’re proud to have the support of Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive.
Role Summary You are hired as a
Lead Full Stack Engineer
to build the technical foundation of our agentic back‑office platform. This high‑impact role partners with our CTO and founders to design and build the core workflow engine and platform systems that power WorkHero.
Responsibilities
Design and build our workflow engine and platform core, creating scalable, event‑driven systems that orchestrate complex multi‑step workflows and AI‑enabled automation.
Architect and implement AI‑powered systems: build robust integrations with LLM APIs, design agent logic and prompts, and create tools that blend human expertise with AI capabilities.
Partner with operations and product teams, translating business needs into elegant technical solutions and building internal tools that make office managers more effective.
Own technical decisions in your domain, balance speed with quality, and contribute to engineering best practices as a foundational team member.
Qualifications
5+ years of software engineering experience with a track record of building and shipping production systems.
Strong full‑stack fundamentals with emphasis on backend & infrastructure; experience building scalable backend systems and modern frontend frameworks.
Demonstrated ability to own technical projects end‑to‑end from design through deployment.
Familiarity with AI & LLMs: experience building or experimenting with LLMs and AI tools.
Strong product sense and communication skills; ability to collaborate effectively across technical and non‑technical teams.
Comfort with ambiguity and fast‑moving environments; successful experience at early‑stage companies.
Nice‑to‑Haves
Located in or willing to relocate to the greater Boston area.
Experience building workflow engines, orchestration systems, or event‑driven architectures.
Hands‑on experience with LLM APIs or building AI‑powered features.
Previous startup experience, especially pre‑Series A.
Experience mentoring engineers or growing into technical leadership roles.
Knowledge of the skilled trades, HVAC, or related service industries.
Tech Stack
TypeScript Frontend & Backend with React & Koa in Node.js.
NX monorepo with shared typings & libraries.
MongoDB Atlas.
AWS—Docker in ECS, S3, hosted RabbitMQ.
Terraform for IAC.
Firebase Auth & GCP services.
AI tools: Anthropic, OpenAI, Gemini, Deepgram.
Why Join Us
Shape the future of a high‑growth, venture‑backed company as a critical member.
Be at the forefront of Human‑AI systems, building transformative tech that scales small business support.
Build tech that makes life easier for thousands of small business owners.
Competitive salary, meaningful equity, and full benefits.
Flexible hybrid work environment.
A mission‑driven team that values impact and integrity.
EEO Statement We are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and experiences.
Compensation Base pay range: $150 K – $190 K per year, plus equity and full benefits.
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is building the AI‑powered back office for the skilled trades, beginning with the $50B+ HVAC industry. We recently closed a $5 M seed round to grow our engineering and product organization and are seeking an expert engineer to drive our next growth phase.
About WorkHero Tens of thousands of small HVAC contractors—who keep our homes comfortable and enable the climate transition—are drowning in administrative work. Legacy software is clunky, full‑time admins are costly, and owners spend over 20 hours a week on paperwork. WorkHero is changing that.
Our platform combines agentic AI with human‑in‑the‑loop operations to autonomously handle back‑office workflows that crush small business owners—from invoicing, permits, and rebates to pricebooks and warranty registration. Instead of forcing contractors to learn new tools, our AI agents do the work end‑to‑end while human account managers provide oversight and operational coaching.
We’re proud to have the support of Navitas Capital, Workshop Ventures, York IE, and strategic angels including a former ServiceTitan executive.
Role Summary You are hired as a
Lead Full Stack Engineer
to build the technical foundation of our agentic back‑office platform. This high‑impact role partners with our CTO and founders to design and build the core workflow engine and platform systems that power WorkHero.
Responsibilities
Design and build our workflow engine and platform core, creating scalable, event‑driven systems that orchestrate complex multi‑step workflows and AI‑enabled automation.
Architect and implement AI‑powered systems: build robust integrations with LLM APIs, design agent logic and prompts, and create tools that blend human expertise with AI capabilities.
Partner with operations and product teams, translating business needs into elegant technical solutions and building internal tools that make office managers more effective.
Own technical decisions in your domain, balance speed with quality, and contribute to engineering best practices as a foundational team member.
Qualifications
5+ years of software engineering experience with a track record of building and shipping production systems.
Strong full‑stack fundamentals with emphasis on backend & infrastructure; experience building scalable backend systems and modern frontend frameworks.
Demonstrated ability to own technical projects end‑to‑end from design through deployment.
Familiarity with AI & LLMs: experience building or experimenting with LLMs and AI tools.
Strong product sense and communication skills; ability to collaborate effectively across technical and non‑technical teams.
Comfort with ambiguity and fast‑moving environments; successful experience at early‑stage companies.
Nice‑to‑Haves
Located in or willing to relocate to the greater Boston area.
Experience building workflow engines, orchestration systems, or event‑driven architectures.
Hands‑on experience with LLM APIs or building AI‑powered features.
Previous startup experience, especially pre‑Series A.
Experience mentoring engineers or growing into technical leadership roles.
Knowledge of the skilled trades, HVAC, or related service industries.
Tech Stack
TypeScript Frontend & Backend with React & Koa in Node.js.
NX monorepo with shared typings & libraries.
MongoDB Atlas.
AWS—Docker in ECS, S3, hosted RabbitMQ.
Terraform for IAC.
Firebase Auth & GCP services.
AI tools: Anthropic, OpenAI, Gemini, Deepgram.
Why Join Us
Shape the future of a high‑growth, venture‑backed company as a critical member.
Be at the forefront of Human‑AI systems, building transformative tech that scales small business support.
Build tech that makes life easier for thousands of small business owners.
Competitive salary, meaningful equity, and full benefits.
Flexible hybrid work environment.
A mission‑driven team that values impact and integrity.
EEO Statement We are committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and experiences.
Compensation Base pay range: $150 K – $190 K per year, plus equity and full benefits.
#J-18808-Ljbffr