ServiceNet
Program Site Manager Department
Mental Health Recovery Services
Location
Greenfield, MA
Pay Range
$19.57-$20.53 (Plus $2.00 differential when MAP Certified)
Schedules
2688: Tuesday‑Saturday 8a‑4p
4476: Sunday‑Thursday 8a‑4p
Overview ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Site Manager. This is more than just a job—it’s a chance to make a profound difference in the lives of individuals with developmental disabilities or brain injuries, helping them find joy and fulfillment every day. You will empower people to reach their full potential, provide oversight and support, and genuinely care about each resident’s well‑being, helping them make meaningful connections and achieve personal goals.
Key Responsibilities
Build Strong Relationships: Get to know each resident personally, understand what makes them happy, and help them achieve their dreams. Support residents in building relationships with their family, friends, and community. Treat each resident with kindness, respect, and understanding, ensuring they feel valued.
Provide Daily Support: Assist residents with their everyday routines, including getting ready in the morning, cooking, cleaning, and engaging in recreational activities. Administer medications as needed, ensuring residents’ health and safety. Drive residents to appointments and fun activities using ServiceNet vehicles.
Stay Organized and On Track: Keep track of important information about residents to ensure their needs are met. Monitor staff schedules and assist with shift planning. Complete paperwork, write shift notes, and attend meetings and trainings to stay connected with the team.
Lead and Collaborate: Work closely with the Program Director to ensure everything runs smoothly in the home. Supervise and train staff members to ensure high‑quality care. Collaborate with the team to create and pursue goals that support each resident’s personal growth and progress.
Why You’ll Love Working Here
Make a Real Difference: You’ll help people find joy, independence, and a sense of belonging.
Be Part of a Caring Team: Work alongside dedicated professionals who are passionate about making the world a better place.
Personal Growth: Develop leadership and caregiving skills while contributing to something truly meaningful.
Qualifications
Experience working with people who have developmental delays or brain injuries.
Valid driver’s license for at least six months and a good driving record.
Basic computer skills.
Physical ability to help residents and keep them safe.
Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Generous PTO package
Comprehensive health and dental insurance plans
Life insurance and long‑term disability insurance
403(b) retirement plan
Tuition remission for eligible classes
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
Opportunities for career development and advancement
About ServiceNet ServiceNet is a compassionate non‑profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet https://www.servicenet.org/
Equal Opportunity Employer Statement ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
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Mental Health Recovery Services
Location
Greenfield, MA
Pay Range
$19.57-$20.53 (Plus $2.00 differential when MAP Certified)
Schedules
2688: Tuesday‑Saturday 8a‑4p
4476: Sunday‑Thursday 8a‑4p
Overview ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Site Manager. This is more than just a job—it’s a chance to make a profound difference in the lives of individuals with developmental disabilities or brain injuries, helping them find joy and fulfillment every day. You will empower people to reach their full potential, provide oversight and support, and genuinely care about each resident’s well‑being, helping them make meaningful connections and achieve personal goals.
Key Responsibilities
Build Strong Relationships: Get to know each resident personally, understand what makes them happy, and help them achieve their dreams. Support residents in building relationships with their family, friends, and community. Treat each resident with kindness, respect, and understanding, ensuring they feel valued.
Provide Daily Support: Assist residents with their everyday routines, including getting ready in the morning, cooking, cleaning, and engaging in recreational activities. Administer medications as needed, ensuring residents’ health and safety. Drive residents to appointments and fun activities using ServiceNet vehicles.
Stay Organized and On Track: Keep track of important information about residents to ensure their needs are met. Monitor staff schedules and assist with shift planning. Complete paperwork, write shift notes, and attend meetings and trainings to stay connected with the team.
Lead and Collaborate: Work closely with the Program Director to ensure everything runs smoothly in the home. Supervise and train staff members to ensure high‑quality care. Collaborate with the team to create and pursue goals that support each resident’s personal growth and progress.
Why You’ll Love Working Here
Make a Real Difference: You’ll help people find joy, independence, and a sense of belonging.
Be Part of a Caring Team: Work alongside dedicated professionals who are passionate about making the world a better place.
Personal Growth: Develop leadership and caregiving skills while contributing to something truly meaningful.
Qualifications
Experience working with people who have developmental delays or brain injuries.
Valid driver’s license for at least six months and a good driving record.
Basic computer skills.
Physical ability to help residents and keep them safe.
Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Generous PTO package
Comprehensive health and dental insurance plans
Life insurance and long‑term disability insurance
403(b) retirement plan
Tuition remission for eligible classes
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
Opportunities for career development and advancement
About ServiceNet ServiceNet is a compassionate non‑profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet https://www.servicenet.org/
Equal Opportunity Employer Statement ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
#J-18808-Ljbffr