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Walgreens

Store Manager

Walgreens, Kingman, Arizona, United States, 86401

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Pay found in job post Retrieved from the description.

Base pay range $50,000.00/yr - $120,000.00/yr

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities

Customer Experience

Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.

Greets customers and clinic patients, and offers assistance with products and services.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience.

Resolves customer complaints and helps respond to customers’ special needs.

Operations

Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.

Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space.

Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.

Supervises receiving, stocking, pricing, returning, and transferring of merchandise.

Ensures execution of District Manager operational feedback.

Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.

Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.

Manages operations of assigned location including strict compliance with any and all applicable laws and regulations.

Ensures staff has working knowledge of all computer and technology systems and software and contacts IT support for system problems.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Daily Planning and Execution

Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.

Business Performance Management

Analyzes financial and performance data; develops action plans to increase sales and control costs.

Reviews KPIs daily and prepares to discuss with district management.

Reviews and analyzes asset protection data and implements action plans to reduce loss.

Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy.

Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.

Business Planning

Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.

Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.

People and Performance Management

Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition.

Manages employee career progression.

Monitors and ensures timely completion of required training programs for all team members.

Provides coaching for team members.

Makes hiring, promotion and termination decisions.

Addresses issues and disciplines store team members and engages with Employee Relations and Human Resources.

Develops employee performance plans and follows up.

Monitors and approves team member compensation.

Promotes teamwork and motivates team members.

Ensures compliance with all corporate policies and applicable employment laws.

Communicates regularly with team members through discussions and meetings.

Training and Personal Development

Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate.

Follows performance improvement plans offered by District Manager.

Obtains pharmacy technician registration/licensure as required by state law.

Seeks self-development by monitoring own performance and learning about retail and pharmacy.

Communications

Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.

Conducts community outreach and assists District Manager in planning and attending community events.

Basic Qualifications

Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.

Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from start date.

Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Preferred Qualifications

Bachelor’s Degree.

PTCB or ExCPT Certification.

Three years retail management experience, including supervising others, managing, and assigning work.

Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Seniority level Not Applicable

Employment type Full-time

Job function Sales and Business Development

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