CoreTek Labs
Base pay range
$60.00/hr - $65.00/hr Job Title
ServiceNow Developer Support Analyst and Application Developer Duration
Long Term Contract Experience
10+ years of experience Certifications
Active ServiceNow CSA & CAD Job Summary
We are seeking dynamic and skilled ServiceNow Support Analysts and Application Developers to support and enhance our ServiceNow platform. This role is critical to ensuring the stability, reliability, and performance of ServiceNow applications, with a strong emphasis on UI development, API integrations, and application troubleshooting. Key Responsibilities
Timely incident resolution and problem management Deliver high‑quality UI/UX experiences Build and maintain REST/SOAP API integrations Support continuous improvement initiatives across the ServiceNow ecosystem Proactively monitor, investigate and resolve ServiceNow dashboards and ticket queues related to UI/API issues, performance anomalies, script errors, widget failures, and integration failures Perform initial triage of incoming incidents and service requests, ensuring accurate categorization, prioritization, and assignment Maintain comprehensive documentation of incidents, resolutions, and technical fixes for audit readiness and knowledge sharing Ensure SLA compliance by tracking resolution timelines and managing escalations Develop and enhance ServiceNow UI elements such as Service Portal pages, catalog items, and client/server scripts Build and debug REST/SOAP API integrations with third‑party systems Collaborate with QA, business analysts, and support teams to validate fixes and ensure functional accuracy Troubleshoot and resolve common UI issues including form layout inconsistencies, client script errors, catalog item misconfigurations, and portal rendering problems Architect and implement advanced UI solutions using Service Portal, Glide‑Form, AngularJS, and custom widgets Design and maintain robust, scalable API integrations using REST/SOAP, OAuth, and MID Servers Optimize performance of client/server scripts and asynchronous calls across the platform Drive platform upgrades, patching, and custom application development initiatives Required Skills & Qualifications
Experience with ServiceNow Studio, Service Portal, and Flow Designer Strong understanding of REST/SOAP APIs and integration patterns Familiarity with Glide APIs, ACLs, and Business Rules CAD certification, ITIL Foundation (preferred for Tier 2/3) – mandatory Contact
Feel free to connect!
Email:
Anmol@coretek.io |
Phone:
+1 816-445-8499 Seniority level
Mid‑Senior level Employment type
Contract Job function
Information Technology and Engineering Industries
Software Development
#J-18808-Ljbffr
$60.00/hr - $65.00/hr Job Title
ServiceNow Developer Support Analyst and Application Developer Duration
Long Term Contract Experience
10+ years of experience Certifications
Active ServiceNow CSA & CAD Job Summary
We are seeking dynamic and skilled ServiceNow Support Analysts and Application Developers to support and enhance our ServiceNow platform. This role is critical to ensuring the stability, reliability, and performance of ServiceNow applications, with a strong emphasis on UI development, API integrations, and application troubleshooting. Key Responsibilities
Timely incident resolution and problem management Deliver high‑quality UI/UX experiences Build and maintain REST/SOAP API integrations Support continuous improvement initiatives across the ServiceNow ecosystem Proactively monitor, investigate and resolve ServiceNow dashboards and ticket queues related to UI/API issues, performance anomalies, script errors, widget failures, and integration failures Perform initial triage of incoming incidents and service requests, ensuring accurate categorization, prioritization, and assignment Maintain comprehensive documentation of incidents, resolutions, and technical fixes for audit readiness and knowledge sharing Ensure SLA compliance by tracking resolution timelines and managing escalations Develop and enhance ServiceNow UI elements such as Service Portal pages, catalog items, and client/server scripts Build and debug REST/SOAP API integrations with third‑party systems Collaborate with QA, business analysts, and support teams to validate fixes and ensure functional accuracy Troubleshoot and resolve common UI issues including form layout inconsistencies, client script errors, catalog item misconfigurations, and portal rendering problems Architect and implement advanced UI solutions using Service Portal, Glide‑Form, AngularJS, and custom widgets Design and maintain robust, scalable API integrations using REST/SOAP, OAuth, and MID Servers Optimize performance of client/server scripts and asynchronous calls across the platform Drive platform upgrades, patching, and custom application development initiatives Required Skills & Qualifications
Experience with ServiceNow Studio, Service Portal, and Flow Designer Strong understanding of REST/SOAP APIs and integration patterns Familiarity with Glide APIs, ACLs, and Business Rules CAD certification, ITIL Foundation (preferred for Tier 2/3) – mandatory Contact
Feel free to connect!
Email:
Anmol@coretek.io |
Phone:
+1 816-445-8499 Seniority level
Mid‑Senior level Employment type
Contract Job function
Information Technology and Engineering Industries
Software Development
#J-18808-Ljbffr