TechFlow, Inc.
User Experience (UX) / User Interface (UI) Lead
TechFlow, Inc., Arlington, Virginia, United States, 22201
User Experience (UX) / User Interface (UI) Lead
Shape the Future of Federal Digital Experiences with TechFlow! TechFlow is seeking a creative and user‑focused UX/UI Lead to help transform how government agencies interact with critical IT portfolio management systems.
In this role, you will translate complex user requirements into intuitive designs—developing user flows, wireframes, mockups, and prototypes that bring the client’s product vision to life. As a champion for usability and accessibility, you will lead user research, ideation, and testing to ensure every interaction is seamless, engaging, and aligned with modern design best practices.
Key Responsibilities
Lead the design and development of user‑centered digital experiences for federal IT portfolio management systems supported by the CPIC PMO.
Translate complex functional and business requirements into intuitive user flows, wireframes, mockups, and interactive prototypes.
Conduct user research, interviews, and usability testing to understand user needs, pain points, and opportunities for improvement.
Collaborate with product owners, developers, and stakeholders to align design concepts with the customer’s product vision and system objectives.
Develop and maintain design standards, style guides, and pattern libraries to ensure consistency and scalability across applications.
Apply accessibility (Section 508) and usability best practices to ensure all designs meet federal compliance and inclusive design standards.
Use data‑driven insights and user feedback to iterate on designs and enhance the overall user experience.
Support Agile development teams by providing design assets, specifications, and guidance throughout the sprint cycle.
Present design concepts and prototypes to leadership, stakeholders, and the customer for review and approval.
Stay current with industry trends, design tools, and emerging technologies to continuously improve user experience strategies.
Requirements
Bachelor’s degree in Human‑Computer Interaction (HCI), Graphic Design, Information Technology, or a related field (Master’s preferred).
7+ years of experience in UX/UI design, including work on enterprise web applications or federal digital services.
Proven ability to translate complex user and system requirements into elegant, intuitive design solutions.
Proficiency with industry‑standard design and prototyping tools such as Figma, Adobe XD, Sketch, or InVision.
Strong understanding of accessibility standards (Section 508/WCAG) and experience designing for compliance.
Experience conducting user research, usability testing, and data analysis to inform design decisions.
Familiarity with Agile software development and collaboration within cross‑functional teams.
Exceptional communication and presentation skills, with the ability to explain design rationale to both technical and non‑technical audiences.
Experience supporting federal IT systems or government digital transformation initiatives preferred.
U.S. Citizenship and ability to obtain or maintain a Public Trust clearance required.
Benefits
Employee stock ownership plan (ESOP) – Pride in being an employee‐owner and annual employer contribution.
401(k) plan with Roth option and employer match.
Paid time off and 11 paid holidays per year.
Comprehensive medical, dental, and vision plans.
Company‑paid Life & AD&D insurance plan.
Employee Assistance Program and Wellness Resources.
Company‑paid training and development program.
Location
This is a remote position but will require support on site at the client location in Washington DC on occasion.
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In this role, you will translate complex user requirements into intuitive designs—developing user flows, wireframes, mockups, and prototypes that bring the client’s product vision to life. As a champion for usability and accessibility, you will lead user research, ideation, and testing to ensure every interaction is seamless, engaging, and aligned with modern design best practices.
Key Responsibilities
Lead the design and development of user‑centered digital experiences for federal IT portfolio management systems supported by the CPIC PMO.
Translate complex functional and business requirements into intuitive user flows, wireframes, mockups, and interactive prototypes.
Conduct user research, interviews, and usability testing to understand user needs, pain points, and opportunities for improvement.
Collaborate with product owners, developers, and stakeholders to align design concepts with the customer’s product vision and system objectives.
Develop and maintain design standards, style guides, and pattern libraries to ensure consistency and scalability across applications.
Apply accessibility (Section 508) and usability best practices to ensure all designs meet federal compliance and inclusive design standards.
Use data‑driven insights and user feedback to iterate on designs and enhance the overall user experience.
Support Agile development teams by providing design assets, specifications, and guidance throughout the sprint cycle.
Present design concepts and prototypes to leadership, stakeholders, and the customer for review and approval.
Stay current with industry trends, design tools, and emerging technologies to continuously improve user experience strategies.
Requirements
Bachelor’s degree in Human‑Computer Interaction (HCI), Graphic Design, Information Technology, or a related field (Master’s preferred).
7+ years of experience in UX/UI design, including work on enterprise web applications or federal digital services.
Proven ability to translate complex user and system requirements into elegant, intuitive design solutions.
Proficiency with industry‑standard design and prototyping tools such as Figma, Adobe XD, Sketch, or InVision.
Strong understanding of accessibility standards (Section 508/WCAG) and experience designing for compliance.
Experience conducting user research, usability testing, and data analysis to inform design decisions.
Familiarity with Agile software development and collaboration within cross‑functional teams.
Exceptional communication and presentation skills, with the ability to explain design rationale to both technical and non‑technical audiences.
Experience supporting federal IT systems or government digital transformation initiatives preferred.
U.S. Citizenship and ability to obtain or maintain a Public Trust clearance required.
Benefits
Employee stock ownership plan (ESOP) – Pride in being an employee‐owner and annual employer contribution.
401(k) plan with Roth option and employer match.
Paid time off and 11 paid holidays per year.
Comprehensive medical, dental, and vision plans.
Company‑paid Life & AD&D insurance plan.
Employee Assistance Program and Wellness Resources.
Company‑paid training and development program.
Location
This is a remote position but will require support on site at the client location in Washington DC on occasion.
#J-18808-Ljbffr