The TJX Companies, Inc.
Overview
HomeGoods at The TJX Companies is a Fortune 100 retailer offering opportunities for growth and development across our global offices, distribution centers, and stores. The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their responsibilities based on store needs, predominantly serving as Coordinator and occasionally acting as Key Carrier, taking on leadership in maintaining all aspects of the store. Open availability including nights and weekends is required. Role models exceptional customer service. Responsibilities
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Acts as Manager on Duty adhering to company policy and procedure Ensures store team performs tasks and activities in accordance with the store plan; prioritizes as needed Addresses immediate customer service issues and provides coaching to Associates Exercises discretion regarding customer service policies to satisfy customers Maintains accurate Associate coverage in service areas for a positive customer experience Ensures Associates adhere to all operational procedures Ensures opening/closing procedures are executed according to company guidelines Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Provides feedback, recognition and coaching to Associates Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Qualifications
Able to work a flexible schedule, including nights and weekends Team player, working effectively with peers and supervisors Able to respond appropriately to changes in direction or unexpected situations Knowledge of company standard software, systems, and procedures Knowledge of merchandise flow in stores Proven problem solving skills Able to effectively coach, delegate, and follow-up on multiple people/tasks Able to act quickly under challenging circumstances Capable of multi-tasking Superior communication and organizational skills with attention to detail 1 year retail, 6 months leadership experience Location and Compensation
Address: 9650 Quiviura Rd, USA HomeGoods Store 0837 Lenexa KS. Location: USA HomeGoods Store 0837 Lenexa, KS. Starting pay range: $16.00 to $16.50 per hour. Actual starting pay determined by factors including relevant skills, qualifications, and experience. Benefits and Policies
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits subject to plan terms and may change. TJX provides reasonable accommodations under the Americans with Disabilities Act and applicable state/local law. Equal Opportunity
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or status in any protected class. Applicants with arrest or conviction records will be considered for employment. All applicants may contact a TJX representative for more information.
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HomeGoods at The TJX Companies is a Fortune 100 retailer offering opportunities for growth and development across our global offices, distribution centers, and stores. The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their responsibilities based on store needs, predominantly serving as Coordinator and occasionally acting as Key Carrier, taking on leadership in maintaining all aspects of the store. Open availability including nights and weekends is required. Role models exceptional customer service. Responsibilities
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Acts as Manager on Duty adhering to company policy and procedure Ensures store team performs tasks and activities in accordance with the store plan; prioritizes as needed Addresses immediate customer service issues and provides coaching to Associates Exercises discretion regarding customer service policies to satisfy customers Maintains accurate Associate coverage in service areas for a positive customer experience Ensures Associates adhere to all operational procedures Ensures opening/closing procedures are executed according to company guidelines Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Provides feedback, recognition and coaching to Associates Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Qualifications
Able to work a flexible schedule, including nights and weekends Team player, working effectively with peers and supervisors Able to respond appropriately to changes in direction or unexpected situations Knowledge of company standard software, systems, and procedures Knowledge of merchandise flow in stores Proven problem solving skills Able to effectively coach, delegate, and follow-up on multiple people/tasks Able to act quickly under challenging circumstances Capable of multi-tasking Superior communication and organizational skills with attention to detail 1 year retail, 6 months leadership experience Location and Compensation
Address: 9650 Quiviura Rd, USA HomeGoods Store 0837 Lenexa KS. Location: USA HomeGoods Store 0837 Lenexa, KS. Starting pay range: $16.00 to $16.50 per hour. Actual starting pay determined by factors including relevant skills, qualifications, and experience. Benefits and Policies
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits subject to plan terms and may change. TJX provides reasonable accommodations under the Americans with Disabilities Act and applicable state/local law. Equal Opportunity
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or status in any protected class. Applicants with arrest or conviction records will be considered for employment. All applicants may contact a TJX representative for more information.
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