Pratum Companies
Traveling Community Manager (Affordable Housing)
Pratum Companies, Gaithersburg, Maryland, us, 20883
Traveling Community Manager (Affordable Housing)
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This position is responsible for on‑site management of one or more residential multifamily apartment communities. The role will require travel throughout Pratum’s portfolio nationwide, with a primary focus on the Washington DC Metropolitan area (including Virginia and Maryland). Overnight travel to any state for operational coverage is required, and a reliable mode of transportation is a must. Ideal candidates will live within 30 minutes of a major airport in the mid‑Atlantic, midwest, or south regions.
Essential Duties And Responsibilities
Provide on‑site management of one or more residential multifamily apartment communities.
Manage day‑to‑day outreach, sales and customer service efforts to meet and exceed performance targets.
Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs.
Provide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.
Promote Resident Services initiatives to drive community‑level engagement through social, educational, planned activities and events.
Prepare reports of all operational financial data for the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested.
Lead staffing, training and development initiatives for the property to ensure the best talent is part of the team.
Requirements
Marketing, leasing, and leadership experience.
Four (4) years of experience working in Tax‑Credit, HUD Project Based Section 8 and Market‑Rate property management.
Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low‑Income Housing Tax Credit (LIHTC) familiarity.
Two (2) years of supervisory experience is preferred, with a track record of working effectively with all levels of staff and management.
Must be knowledgeable of all local, state and federal Fair Housing laws and regulations.
Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor.
Ability to effectively and accurately communicate and present information verbally and in writing.
Must be proficient with MS Office suite applications (e.g., Outlook, Word, Excel, Teams, etc.).
Experience and proficiency with RealPage OneSite is required; Yardi software systems are preferred.
Possess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting.
CPO, COS and/or BOS certifications preferred.
HCCP & SHCM or equivalent preferred.
Education High school diploma, GED or equivalent. Ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on‑site resident management software functions.
Professional Experience A minimum of three years of experience in residential property management as a Community Manager.
Attendance/Travel Requirements The position requires the ability to work any of the seven days of the week, 52 weeks a year. Due to property staffing limitations, individuals must be able to work their scheduled hours consistently and may be asked for overtime. On‑call service as scheduled or necessary is required. Travel may be required to attend owner gatherings locally or in another state, and to attend resident events held after hours.
Computer Skills Minimum of basic knowledge of computers, including Outlook and OneSite/Yardi; intermediate knowledge of Microsoft Suites; basic Internet knowledge.
Physical Demands Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or move/maneuver weights of up to 50 lbs independently and 100 lbs with assistance.
Learning & Development Maintaining a commitment to ongoing personal development and career growth through corporate office and external sources as needed.
Compensation and Benefits This role is exempt and has an anticipated annual pay range of $55k–$75k for a new employee depending on relevant factors such as experience, qualifications, and budgetary guidelines. The position may receive discretionary and/or performance‑based bonuses on a spot or annual basis, which vary with individual merit and company performance. This non‑exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full‑time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the company website. For more information, visit https://pratumco.com/careers/.
Equal Opportunity Employer Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
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Get AI-powered advice on this job and more exclusive features.
This position is responsible for on‑site management of one or more residential multifamily apartment communities. The role will require travel throughout Pratum’s portfolio nationwide, with a primary focus on the Washington DC Metropolitan area (including Virginia and Maryland). Overnight travel to any state for operational coverage is required, and a reliable mode of transportation is a must. Ideal candidates will live within 30 minutes of a major airport in the mid‑Atlantic, midwest, or south regions.
Essential Duties And Responsibilities
Provide on‑site management of one or more residential multifamily apartment communities.
Manage day‑to‑day outreach, sales and customer service efforts to meet and exceed performance targets.
Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs.
Provide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.
Promote Resident Services initiatives to drive community‑level engagement through social, educational, planned activities and events.
Prepare reports of all operational financial data for the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested.
Lead staffing, training and development initiatives for the property to ensure the best talent is part of the team.
Requirements
Marketing, leasing, and leadership experience.
Four (4) years of experience working in Tax‑Credit, HUD Project Based Section 8 and Market‑Rate property management.
Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low‑Income Housing Tax Credit (LIHTC) familiarity.
Two (2) years of supervisory experience is preferred, with a track record of working effectively with all levels of staff and management.
Must be knowledgeable of all local, state and federal Fair Housing laws and regulations.
Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor.
Ability to effectively and accurately communicate and present information verbally and in writing.
Must be proficient with MS Office suite applications (e.g., Outlook, Word, Excel, Teams, etc.).
Experience and proficiency with RealPage OneSite is required; Yardi software systems are preferred.
Possess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting.
CPO, COS and/or BOS certifications preferred.
HCCP & SHCM or equivalent preferred.
Education High school diploma, GED or equivalent. Ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on‑site resident management software functions.
Professional Experience A minimum of three years of experience in residential property management as a Community Manager.
Attendance/Travel Requirements The position requires the ability to work any of the seven days of the week, 52 weeks a year. Due to property staffing limitations, individuals must be able to work their scheduled hours consistently and may be asked for overtime. On‑call service as scheduled or necessary is required. Travel may be required to attend owner gatherings locally or in another state, and to attend resident events held after hours.
Computer Skills Minimum of basic knowledge of computers, including Outlook and OneSite/Yardi; intermediate knowledge of Microsoft Suites; basic Internet knowledge.
Physical Demands Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or move/maneuver weights of up to 50 lbs independently and 100 lbs with assistance.
Learning & Development Maintaining a commitment to ongoing personal development and career growth through corporate office and external sources as needed.
Compensation and Benefits This role is exempt and has an anticipated annual pay range of $55k–$75k for a new employee depending on relevant factors such as experience, qualifications, and budgetary guidelines. The position may receive discretionary and/or performance‑based bonuses on a spot or annual basis, which vary with individual merit and company performance. This non‑exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full‑time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the company website. For more information, visit https://pratumco.com/careers/.
Equal Opportunity Employer Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
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