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Tata Consultancy Services

Technical Writer

Tata Consultancy Services, Charlotte, North Carolina, United States, 28245

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Job Description Technical & Functional Skills

Ability to communicate complex ideas clearly and concisely.

Understanding the subject matter, often requiring experience in software development or related fields.

Ability to gather and analyze information effectively.

Expertise in improving document usability through visual elements like graphs and charts.

Expertise in tailoring communication based on the audience's knowledge and understanding.

Roles & Responsibilities

Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools.

Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences.

Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content.

Create and update user guides, online help, FAQs, knowledge base articles, and training materials.

Ensure consistency, clarity, and compliance with company style guides and documentation standards.

Use content management systems (CMS), version control tools, and publishing platforms to manage documentation.

Participate in design and code reviews to stay informed about product changes and upcoming features.

Continuously improve documentation based on user feedback and product updates.

Maintain and update API documentation using tools like Swagger, Postman, or similar.

Communication Skills

Good communication skills.

Salary Salary: 100,000–120,000 per annum.

Benefits

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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