JPMorganChase
Senior Product Associate - Digital Distribution
JPMorganChase, Jersey City, New Jersey, United States, 07390
Senior Product Associate - Digital Distribution
Join the dynamic team at JPMorganChase as a Senior Product Associate – a core leader shaping product innovation. You’ll drive value for customers, guide successful launches, and deliver high-quality products that resonate with marketing and clients.
Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
Considers and plans for upstream and downstream implications of new product features on the overall product experience.
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
Writes the requirements, epics, and user stories to support product development.
Identifies opportunities to infuse AI/ML capabilities into marketing processes – e.g., content generation, targeting, optimization, and measurement.
Collaborates with design and marketing teams to co‑create user journeys that reduce manual effort and increase marketing impact.
Develops intelligent segmentation and audience modeling strategies.
Forecasts campaign performance using predictive analytics.
Implements generative AI solutions for content personalization.
Acts as a liaison between marketers, technologists, and data scientists to ensure feasibility, value delivery, and iterative improvements.
Required Qualifications
3+ years of experience or equivalent expertise in product management or a relevant domain area.
Proficient knowledge of the product development life cycle.
Experience in product life cycle activities including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.
Experience in product management in MarTech, AdTech, or enterprise SaaS.
Deep understanding of marketing operations and campaign management tools.
Familiarity with generative AI tools, LLMs, and AI‑driven content and insight platforms.
Proven track record of delivering AI‑enabled tools.
Strong stakeholder management and cross‑functional collaboration skills.
Excellent communication skills with the ability to distill complex topics for non‑technical audiences.
Preferred Qualifications
Hands‑on experience with tools like Salesforce Marketing Cloud, Adobe Experience Cloud.
Familiarity with AI model training, prompt engineering, or fine‑tuning LLMs.
Background in agile product development (Scrum).
Passion for empowering marketers and elevating the craft of customer engagement.
About the Team J.P. Morgan Asset & Wealth Management delivers industry‑leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
About JPMorgan Chase JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
Considers and plans for upstream and downstream implications of new product features on the overall product experience.
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
Writes the requirements, epics, and user stories to support product development.
Identifies opportunities to infuse AI/ML capabilities into marketing processes – e.g., content generation, targeting, optimization, and measurement.
Collaborates with design and marketing teams to co‑create user journeys that reduce manual effort and increase marketing impact.
Develops intelligent segmentation and audience modeling strategies.
Forecasts campaign performance using predictive analytics.
Implements generative AI solutions for content personalization.
Acts as a liaison between marketers, technologists, and data scientists to ensure feasibility, value delivery, and iterative improvements.
Required Qualifications
3+ years of experience or equivalent expertise in product management or a relevant domain area.
Proficient knowledge of the product development life cycle.
Experience in product life cycle activities including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.
Experience in product management in MarTech, AdTech, or enterprise SaaS.
Deep understanding of marketing operations and campaign management tools.
Familiarity with generative AI tools, LLMs, and AI‑driven content and insight platforms.
Proven track record of delivering AI‑enabled tools.
Strong stakeholder management and cross‑functional collaboration skills.
Excellent communication skills with the ability to distill complex topics for non‑technical audiences.
Preferred Qualifications
Hands‑on experience with tools like Salesforce Marketing Cloud, Adobe Experience Cloud.
Familiarity with AI model training, prompt engineering, or fine‑tuning LLMs.
Background in agile product development (Scrum).
Passion for empowering marketers and elevating the craft of customer engagement.
About the Team J.P. Morgan Asset & Wealth Management delivers industry‑leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
About JPMorgan Chase JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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