City of Long Beach
PUBLIC SAFETY DISPATCHER I - IV - LATERAL
City of Long Beach, Long Beach, California, us, 90899
The City of Long Beach is seeking a Public Safety Dispatcher I - IV - Lateral. The position is classified as full-time and permanent.
Job Responsibilities:
Under general supervision, receives and dispatches emergency (911) and non-emergency calls for police or fire and emergency medical service; enters data into a computer terminal while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radios, accessories and telephones; performs call reception and dispatch activities utilizing computer-aided dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or incident information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required.
Requirements to File
Applicants must meet either option A or B: A.
Possession of a California P.O.S.T. Dispatcher certificate. B.
Possession of a recognized Emergency Medical Dispatcher certificate. Applicants must also meet all of the following requirements: Two years paid, (full-time equivalent) of current or recent (within 12 months) experience as a public safety dispatcher with a public agency. Ability to demonstrate keyboarding skills at 35 wpm; candidates must submit proof of acceptable keyboarding certification. Willingness to work any shift assignment and work mandatory holidays, weekends and overtime. Ability to handle a high volume of emergency and non-emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal; speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively. Ability to pass a thorough background investigation, polygraph examination and psychological evaluation conducted by the Long Beach Police Department. Desirable Qualifications: Bilingual skills in English/Spanish or English/Southeast Asian languages. EEO Statement
The City of Long Beach is an Equal Opportunity Employer and is committed to creating a workplace where every employee is valued for who they are. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.
#J-18808-Ljbffr
Applicants must meet either option A or B: A.
Possession of a California P.O.S.T. Dispatcher certificate. B.
Possession of a recognized Emergency Medical Dispatcher certificate. Applicants must also meet all of the following requirements: Two years paid, (full-time equivalent) of current or recent (within 12 months) experience as a public safety dispatcher with a public agency. Ability to demonstrate keyboarding skills at 35 wpm; candidates must submit proof of acceptable keyboarding certification. Willingness to work any shift assignment and work mandatory holidays, weekends and overtime. Ability to handle a high volume of emergency and non-emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal; speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively. Ability to pass a thorough background investigation, polygraph examination and psychological evaluation conducted by the Long Beach Police Department. Desirable Qualifications: Bilingual skills in English/Spanish or English/Southeast Asian languages. EEO Statement
The City of Long Beach is an Equal Opportunity Employer and is committed to creating a workplace where every employee is valued for who they are. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.
#J-18808-Ljbffr