Oklahoma Staffing
Senior Infrastructure Engineer-FileNet Support
Oklahoma Staffing, Tulsa, Oklahoma, United States, 74145
Job Title
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for the area of responsibility. Participating in the design and build of repeatable patterns to improve deployment times for non-prod and prod environments. Transitioning knowledge to infrastructure operations. Required Job Qualifications: Bachelor's Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience. Provide day-to-day support and administration of IBM FileNet P8 and associated components including: FileNet Content Engine (CE) Process Engine (PE) Content Navigator (ICN) CEBIT ECM Content Services. Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools. Infrastructure Automation. Operations Management. ITIL v3. IT standards, procedures, policies. Ability to simplify & standardize complex concepts/processes. Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/planned). Oral & written communications. Problem solving / analytical skills, tools and techniques. Supplier management. Ability to prioritize and make trade-off decisions. Drive cross functional execution. Adaptability and ability to introduce / manage change. Teamwork and collaboration. Organized and detail oriented. Analytical and problem solving skills. Preferred Job Qualifications: Bachelor's Degree (Computer Science, MIS, or related degrees). HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $82,700.00 - $149,300.00. Exact compensation may vary based on skills, experience, and location. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association Copyright 2025 Health Care Service Corporation. All Rights Reserved.
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for the area of responsibility. Participating in the design and build of repeatable patterns to improve deployment times for non-prod and prod environments. Transitioning knowledge to infrastructure operations. Required Job Qualifications: Bachelor's Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience. Provide day-to-day support and administration of IBM FileNet P8 and associated components including: FileNet Content Engine (CE) Process Engine (PE) Content Navigator (ICN) CEBIT ECM Content Services. Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools. Infrastructure Automation. Operations Management. ITIL v3. IT standards, procedures, policies. Ability to simplify & standardize complex concepts/processes. Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/planned). Oral & written communications. Problem solving / analytical skills, tools and techniques. Supplier management. Ability to prioritize and make trade-off decisions. Drive cross functional execution. Adaptability and ability to introduce / manage change. Teamwork and collaboration. Organized and detail oriented. Analytical and problem solving skills. Preferred Job Qualifications: Bachelor's Degree (Computer Science, MIS, or related degrees). HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $82,700.00 - $149,300.00. Exact compensation may vary based on skills, experience, and location. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association Copyright 2025 Health Care Service Corporation. All Rights Reserved.