Ultimate Staffing
Parts Coordinator/Customer Service Representative (HVAC)
Ultimate Staffing, Woburn, Massachusetts, us, 01813
Parts Coordinator/Customer Service Representative (HVAC)
Parts Coordinator/Customer Service Representative (HVAC)
1 day ago Be among the first 25 applicants This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$52,000.00/yr - $52,000.00/yr Direct message the job poster from Ultimate Staffing More Than Staffing—It’s Personal | 30+ Years of Building Careers, Teams & Trust | Passionate About People & Purpose
Are you organized, detail-oriented, and looking for a role where you can support a skilled trades team without working in the field?
Our client, a respected HVAC service provider, is seeking a
Parts Coordinator / CSR
to join their small, friendly office team. This is a great opportunity for: Someone who attended trade school or considered a technician career but prefers a steady schedule and indoor work An experienced HVAC CSR (3-5 years) ready to step into a more hands-on, coordinator-type role Anyone with strong office and organizational skills who enjoys supporting technicians and customers Location:
Woburn, MA
|
Hourly pay rate range:
$22 - $26 per hour Shift:
Monday-Friday | 7:30 AM - 4:30 PM +
One Saturday/month | On-call rotation with stipend + OT pay What You'll Do: Provide responsive customer service via phone and email (not call-center heavy) Quote repair work based on technician feedback Coordinate scheduling for repairs, maintenance, and follow-ups Work with Service Titan to track jobs and documentation Communicate with field staff to confirm parts, timelines, and priorities Help out with other office duties as needed
Are you organized, detail-oriented, and looking for a role where you can support a skilled trades team without working in the field?
Our client, a respected HVAC service provider, is seeking a
Parts Coordinator / CSR
to join their small, friendly office team. This is a great opportunity for: Someone who attended trade school or considered a technician career but prefers a steady schedule and indoor work An experienced HVAC CSR (3-5 years) ready to step into a more hands-on, coordinator-type role Anyone with strong office and organizational skills who enjoys supporting technicians and customers Location:
Woburn, MA
|
Hourly pay rate range:
$22 - $26 per hour Shift:
Monday-Friday | 7:30 AM - 4:30 PM +
One Saturday/month | On-call rotation with stipend + OT pay What You'll Do: Provide responsive customer service via phone and email (not call-center heavy) Quote repair work based on technician feedback Coordinate scheduling for repairs, maintenance, and follow-ups Work with Service Titan to track jobs and documentation Communicate with field staff to confirm parts, timelines, and priorities Help out with other office duties as needed
What You'll Love:
Consistent weekday hours
(with just one Saturday/month and limited on-call) Extra pay for on-call coverage
(includes stipend + OT for hours worked) Casual environment
- jeans and sneakers welcome! Tight-knit team
where everyone pitches in and supports each other Growth potential
- the last person in this role was promoted from CSR
What Our Client Is Looking For:
Great communicator who's organized, dependable, and detail-focused Background in HVAC, trades, or a similar service-based industry is a plus Comfortable using software like Service Titan (or similar scheduling/CRM tools) Ability to multi-task and stay calm under pressure while juggling priorities If you're organized, customer-focused, and enjoy variety in your workday, we'd love to hear from you!
Desired Skills and Experience
Provide responsive customer service via phone and email (not call-center heavy)
Quote repair work based on technician feedback
Coordinate scheduling for repairs, maintenance, and follow-ups
Work with Service Titan to track jobs and documentation
Communicate with field staff to confirm parts, timelines, and priorities
Help out with other office duties as needed
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Customer Service Industries Administrative and Support Services Referrals increase your chances of interviewing at Ultimate Staffing by 2x Sign in to set job alerts for “Part Coordinator” roles.
Boston, MA $50,000.00-$58,000.00 3 weeks ago Concord, MA $60,000.00-$75,000.00 4 months ago Woburn, MA $58,000.00-$65,000.00 3 weeks ago Inventory Coordinator/Showroom Merchandising Associate
Boston, MA $42,000.00-$50,000.00 2 weeks ago Front Desk Coordinator (Welcoming Bonus)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Parts Coordinator/Customer Service Representative (HVAC)
1 day ago Be among the first 25 applicants This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$52,000.00/yr - $52,000.00/yr Direct message the job poster from Ultimate Staffing More Than Staffing—It’s Personal | 30+ Years of Building Careers, Teams & Trust | Passionate About People & Purpose
Are you organized, detail-oriented, and looking for a role where you can support a skilled trades team without working in the field?
Our client, a respected HVAC service provider, is seeking a
Parts Coordinator / CSR
to join their small, friendly office team. This is a great opportunity for: Someone who attended trade school or considered a technician career but prefers a steady schedule and indoor work An experienced HVAC CSR (3-5 years) ready to step into a more hands-on, coordinator-type role Anyone with strong office and organizational skills who enjoys supporting technicians and customers Location:
Woburn, MA
|
Hourly pay rate range:
$22 - $26 per hour Shift:
Monday-Friday | 7:30 AM - 4:30 PM +
One Saturday/month | On-call rotation with stipend + OT pay What You'll Do: Provide responsive customer service via phone and email (not call-center heavy) Quote repair work based on technician feedback Coordinate scheduling for repairs, maintenance, and follow-ups Work with Service Titan to track jobs and documentation Communicate with field staff to confirm parts, timelines, and priorities Help out with other office duties as needed
Are you organized, detail-oriented, and looking for a role where you can support a skilled trades team without working in the field?
Our client, a respected HVAC service provider, is seeking a
Parts Coordinator / CSR
to join their small, friendly office team. This is a great opportunity for: Someone who attended trade school or considered a technician career but prefers a steady schedule and indoor work An experienced HVAC CSR (3-5 years) ready to step into a more hands-on, coordinator-type role Anyone with strong office and organizational skills who enjoys supporting technicians and customers Location:
Woburn, MA
|
Hourly pay rate range:
$22 - $26 per hour Shift:
Monday-Friday | 7:30 AM - 4:30 PM +
One Saturday/month | On-call rotation with stipend + OT pay What You'll Do: Provide responsive customer service via phone and email (not call-center heavy) Quote repair work based on technician feedback Coordinate scheduling for repairs, maintenance, and follow-ups Work with Service Titan to track jobs and documentation Communicate with field staff to confirm parts, timelines, and priorities Help out with other office duties as needed
What You'll Love:
Consistent weekday hours
(with just one Saturday/month and limited on-call) Extra pay for on-call coverage
(includes stipend + OT for hours worked) Casual environment
- jeans and sneakers welcome! Tight-knit team
where everyone pitches in and supports each other Growth potential
- the last person in this role was promoted from CSR
What Our Client Is Looking For:
Great communicator who's organized, dependable, and detail-focused Background in HVAC, trades, or a similar service-based industry is a plus Comfortable using software like Service Titan (or similar scheduling/CRM tools) Ability to multi-task and stay calm under pressure while juggling priorities If you're organized, customer-focused, and enjoy variety in your workday, we'd love to hear from you!
Desired Skills and Experience
Provide responsive customer service via phone and email (not call-center heavy)
Quote repair work based on technician feedback
Coordinate scheduling for repairs, maintenance, and follow-ups
Work with Service Titan to track jobs and documentation
Communicate with field staff to confirm parts, timelines, and priorities
Help out with other office duties as needed
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Customer Service Industries Administrative and Support Services Referrals increase your chances of interviewing at Ultimate Staffing by 2x Sign in to set job alerts for “Part Coordinator” roles.
Boston, MA $50,000.00-$58,000.00 3 weeks ago Concord, MA $60,000.00-$75,000.00 4 months ago Woburn, MA $58,000.00-$65,000.00 3 weeks ago Inventory Coordinator/Showroom Merchandising Associate
Boston, MA $42,000.00-$50,000.00 2 weeks ago Front Desk Coordinator (Welcoming Bonus)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr