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Janus Soft Inc

Software Quality Assurance Tester

Janus Soft Inc, Chantilly, Virginia, United States, 22021

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Overview

The

SQA Tester

will support the Sponsors software quality assurance and customer engagement initiatives. The team evaluates design, architecture, and implementation options to determine when to employ enterprise versus tactical solutions, ensuring adherence to performance and security SLAs (e.g., system uptime, concurrent users, and system recovery). The Tester shall provide functional testing and customer support to include, but not be limited to, the following tasks: Responsibilities Develop and execute software testing procedures and documentation for system validation, including unit, functional, and regression tests. Document test procedures and results to ensure repeatability, traceability, and compliance with Sponsor standards. Provide usability and functionality feedback to development teams, identifying issues and recommending improvements. Serve as the central point of contact between Users, Stakeholders, and the Sponsor to resolve issues at the lowest practical level. Build sustainable relationships of trust through timely, open, and proactive communication with Users and project teams. Identify and document the root cause of user issues, propose solutions, and follow up to ensure complete resolution. Utilize Sponsor-approved systems to log, track, and manage incidents, problems, and change requests, while coordinating new capabilities through the service catalog. Create and maintain user documentation and procedural guides for systems and applications. Develop or contribute to training materials and outreach sessions, including brown-bags and user workshops, to improve user awareness and adoption of applications.

Mandatory Skills Demonstrated experience using

JIRA .

Demonstrated experience working on

multi-disciplinary application development teams .

Demonstrated experience

testing Single-Page Applications (SPAs) .

Demonstrated experience

documenting testing procedures and results

in a structured and repeatable format.

Demonstrated experience

building rapport with customers

across a diverse user base.

Demonstrated experience

performing User Interface (UI) tests

and accurately reporting results.

Demonstrated experience

collaborating with developers

to track new features and resolve test failures.

Demonstrated experience

serving as the Point-of-Contact (POC)

for Users requiring technical support or assistance with applications.

Demonstrated experience

promoting or advertising new application features and capabilities .

Demonstrated experience

working with Users and Stakeholders

to elicit new features, workflows, and functional enhancements.

Desired Skills

Demonstrated experience with the

Sponsors cyber operations mission applications .

Demonstrated experience understanding and supporting

Sponsors cyber operations user and training requirements .

Demonstrated experience

facilitating outreach, training, or brown-bag sessions

to explain technical features of applications or digital tools.

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