Loews Hotels
Loews Miami Beach Hotel It Technician
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director. Essential Functions and Responsibilities Maintain the Micros system both hardware and software Correct database issue throughout the Micros system Process all Micros changes and menu configurations requests Organize proper retention of historical data either to disk or tape Fix or replace non-operational equipment Maintain the retail systems both hardware and software Fix or replace defective hardware Work with the retail manager to ensure proper configuration Cover weekend hours for a seven day I.T. coverage plan Establish and conduct a preventive maintenance schedule for all printer and PCs Collect a hardware inventory for comparison to our automated list Manage and administer all Loews Hotel policies as they relate to the I.T. department Supportive Functions and Responsibilities Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance Attends all appropriate hotel meetings and training sessions Promotes and applies teamwork skill at all times Is polite, friendly, and helpful to all guests, management and fellow employees Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Complies with hotel standard, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Ability to make decisions on imperfect information Agility in multi-tasking Bias toward action Decisiveness Other duties as assigned Qualifications Detailed knowledge of software and hardware operating systems to include: Windows OS, MAC OS Management and operation of: Retail POS and F&B POS (Micros) Knowledge of network architecture and system design Effective organization and communication skills
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for the operation and maintenance of both POS systems. This position will also provide a wider coverage area. This position will report directly to the I.T. Director. Essential Functions and Responsibilities Maintain the Micros system both hardware and software Correct database issue throughout the Micros system Process all Micros changes and menu configurations requests Organize proper retention of historical data either to disk or tape Fix or replace non-operational equipment Maintain the retail systems both hardware and software Fix or replace defective hardware Work with the retail manager to ensure proper configuration Cover weekend hours for a seven day I.T. coverage plan Establish and conduct a preventive maintenance schedule for all printer and PCs Collect a hardware inventory for comparison to our automated list Manage and administer all Loews Hotel policies as they relate to the I.T. department Supportive Functions and Responsibilities Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance Attends all appropriate hotel meetings and training sessions Promotes and applies teamwork skill at all times Is polite, friendly, and helpful to all guests, management and fellow employees Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Complies with hotel standard, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Ability to make decisions on imperfect information Agility in multi-tasking Bias toward action Decisiveness Other duties as assigned Qualifications Detailed knowledge of software and hardware operating systems to include: Windows OS, MAC OS Management and operation of: Retail POS and F&B POS (Micros) Knowledge of network architecture and system design Effective organization and communication skills