Alaska Staffing
Network Maintenance & Construction Technician I - (Anchorage, AK)
Alaska Staffing, Anchorage, Alaska, United States, 99507
GCI's Network Maintenance & Construction Technician
GCI's Network Maintenance & Construction Technician will represent the company by providing outstanding customer service to current and prospective clients exploring our products and services, including those interested in upgrades or expansions. Perform professional and efficient installations and servicing of telecommunications solutions, including video, high-speed data, and voice products, in both residential and commercial settings. Oversee system-wide maintenance and quality control of network signal processing, proactively troubleshooting and resolving issues such as transmission discrepancies, signal loss, interference, and equipment malfunctions. Conduct comprehensive network analysis and maintain headend systems to ensure optimal performance. Safeguard the integrity of outside plant infrastructure, ensuring reliability and efficiency in service delivery. Essential duties and responsibilities at all levels include: aerial and underground construction operations, heavy equipment operations, quality assurance & operational acceptance, excavation & restoration, cable splicing (copper, fiber, coax), submarine cable operations support, power supply maintenance, tree trimming & pole removal, flagger certification & traffic control, CDL & heavy vehicle operations, procurement & harmonic fiber transport equipment, field engineering & network support, network continuity & maintenance, mentorship & team leadership, and customer service & equipment installation. Competencies include: accountability, basic principles, collaboration, communication, effective communication of technical information, customer-focused technical explanations, compliance, customer focus, reliability, results, technical proficiency, safety & security, and familiarity with cable modem systems, OTN interfaces, troubleshooting methods, and monitoring processes. Additional job requirements include: this is an entry-level position within the telecommunications field, specifically focused on outside network maintenance. The role provides opportunities to enhance job knowledge and skills through the company's certification programs, education, and training alongside experienced technicians. Supports senior technicians by developing a foundational of routine preventative and corrective network maintenance, as well as repairs to field and network facilities that deliver video, voice, data, and wireless services. Minimum qualifications include: a combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis, high school diploma or equivalent, minimum of four (4) years of experience in a technical telecommunications role or a related field, including at least two (2) years of experience in heavy equipment operation and excavation, at least two (2) years of experience in cable splicing, at least two (2) years of experience in power supply maintenance, at least two (2) years of experience in the installation, reconfiguration, and maintenance of fiber optic transport equipment, at least two (2) years of experience in aerial and underground construction, including cable fault location testing, certification requirements, travel requirements, driving requirements, and physical requirements and working conditions.
GCI's Network Maintenance & Construction Technician will represent the company by providing outstanding customer service to current and prospective clients exploring our products and services, including those interested in upgrades or expansions. Perform professional and efficient installations and servicing of telecommunications solutions, including video, high-speed data, and voice products, in both residential and commercial settings. Oversee system-wide maintenance and quality control of network signal processing, proactively troubleshooting and resolving issues such as transmission discrepancies, signal loss, interference, and equipment malfunctions. Conduct comprehensive network analysis and maintain headend systems to ensure optimal performance. Safeguard the integrity of outside plant infrastructure, ensuring reliability and efficiency in service delivery. Essential duties and responsibilities at all levels include: aerial and underground construction operations, heavy equipment operations, quality assurance & operational acceptance, excavation & restoration, cable splicing (copper, fiber, coax), submarine cable operations support, power supply maintenance, tree trimming & pole removal, flagger certification & traffic control, CDL & heavy vehicle operations, procurement & harmonic fiber transport equipment, field engineering & network support, network continuity & maintenance, mentorship & team leadership, and customer service & equipment installation. Competencies include: accountability, basic principles, collaboration, communication, effective communication of technical information, customer-focused technical explanations, compliance, customer focus, reliability, results, technical proficiency, safety & security, and familiarity with cable modem systems, OTN interfaces, troubleshooting methods, and monitoring processes. Additional job requirements include: this is an entry-level position within the telecommunications field, specifically focused on outside network maintenance. The role provides opportunities to enhance job knowledge and skills through the company's certification programs, education, and training alongside experienced technicians. Supports senior technicians by developing a foundational of routine preventative and corrective network maintenance, as well as repairs to field and network facilities that deliver video, voice, data, and wireless services. Minimum qualifications include: a combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis, high school diploma or equivalent, minimum of four (4) years of experience in a technical telecommunications role or a related field, including at least two (2) years of experience in heavy equipment operation and excavation, at least two (2) years of experience in cable splicing, at least two (2) years of experience in power supply maintenance, at least two (2) years of experience in the installation, reconfiguration, and maintenance of fiber optic transport equipment, at least two (2) years of experience in aerial and underground construction, including cable fault location testing, certification requirements, travel requirements, driving requirements, and physical requirements and working conditions.