SES Space & Defense
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Satellite Operations Center Technician
role at
SES Space & Defense 2 days ago Be among the first 25 applicants Join to apply for the
Satellite Operations Center Technician
role at
SES Space & Defense Get AI-powered advice on this job and more exclusive features. SES Space & Defense is a trusted partner ensuring mission success for our customers by blanketing the globe with multi orbit end to end satellite and technology solutions which provide reliable, secure, and high bandwidth connectivity. We strive to be the only solution when success is critical, and we will take care of our employees because we recognize they are our competitive advantage. The SES S&D Team, along with our customers and partners, will achieve success through integrity, honor, and commitment.
This is an open and continuous announcement. This announcement will be used to fill current and future vacancies.***
SATELLITE OPERATIONS TECHNICIAN
Onsite
from MacDill AFB
Position Summary
The Satellite Operations Center Technician will provide Tier 1 satellite and network operations support. The Technician is part of a team that ensures the effective monitoring, control, and configuration of a global satellite communications network including forward deployed satellite earth terminals and embedded network communications equipment. The Technician will provide daily operational support for iDirect technologies hub and remote systems supporting global TDMA/IP networks. An integral part of the team, the Technician’s tasking will include shift work including some weekends and holidays.
Primary Job Responsibilities
Continuously monitor network and satellite space segment performance to provide customer Tier 1 and Tier 2 support as required Remotely troubleshoot VSAT systems via iDirect software Resolve customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites Monitor iDirect TDMA equipment configurations and network performance, in real time, and report conditions and anomalies to the designated Team Lead Prepare reports on network utilization, performance and activity as required Open and track trouble tickets via Remedy as required to resolve network or remote terminal issues Analyze and resolve end-user hardware and software computer problems in a timely and accurate manner and provide end-user training where required Monitor and test satellite network performance and provide satellite network performance statistics and reports Assist in network design and capacity planning Isolate and correct network faults using network management tools (iMonitor, iBuilder, and Solarwinds) Manage service restoration activities and track/update trouble ticketing system (Remedy) Provide status reports to customers and management personnel Provide testing and implementation support of new software releases for deployed network equipment
Required Qualifications
High School Diploma or GED 3-5 years of SATCOM experience or equivalent combination of education/training and experience Experience managing and supporting iDirect Hub solutions, TCP/IP, general networking concepts, and strong knowledge of SATCOM/RF concepts One year education or directly related experience in network operations center support duties Security+ certification within 90 days of hire Top Secret (TS) clearance with SCI eligibility determination Strong verbal, written and interpersonal communication skills Ability to work independently as well as cooperatively in a team-oriented environment Strong analytic and problem-solving skills
Preferred Qualifications
Associate's Degree, or higher, in related field IP Routing Linux/Unix Microsoft Office suite Trouble ticket tracking Technical certification (CCNA, CCDA, CCNP or CCDP)
SES Space & Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at SES Space & Defense by 2x Sign in to set job alerts for “Operations Technician” roles.
Tampa, FL $75,000.00-$85,000.00 3 days ago St. Petersburg, FL $20.00-$24.00 1 week ago Maintenance Tech 2 - Tampa/Orlando Area Racks
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Satellite Operations Center Technician
role at
SES Space & Defense 2 days ago Be among the first 25 applicants Join to apply for the
Satellite Operations Center Technician
role at
SES Space & Defense Get AI-powered advice on this job and more exclusive features. SES Space & Defense is a trusted partner ensuring mission success for our customers by blanketing the globe with multi orbit end to end satellite and technology solutions which provide reliable, secure, and high bandwidth connectivity. We strive to be the only solution when success is critical, and we will take care of our employees because we recognize they are our competitive advantage. The SES S&D Team, along with our customers and partners, will achieve success through integrity, honor, and commitment.
This is an open and continuous announcement. This announcement will be used to fill current and future vacancies.***
SATELLITE OPERATIONS TECHNICIAN
Onsite
from MacDill AFB
Position Summary
The Satellite Operations Center Technician will provide Tier 1 satellite and network operations support. The Technician is part of a team that ensures the effective monitoring, control, and configuration of a global satellite communications network including forward deployed satellite earth terminals and embedded network communications equipment. The Technician will provide daily operational support for iDirect technologies hub and remote systems supporting global TDMA/IP networks. An integral part of the team, the Technician’s tasking will include shift work including some weekends and holidays.
Primary Job Responsibilities
Continuously monitor network and satellite space segment performance to provide customer Tier 1 and Tier 2 support as required Remotely troubleshoot VSAT systems via iDirect software Resolve customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites Monitor iDirect TDMA equipment configurations and network performance, in real time, and report conditions and anomalies to the designated Team Lead Prepare reports on network utilization, performance and activity as required Open and track trouble tickets via Remedy as required to resolve network or remote terminal issues Analyze and resolve end-user hardware and software computer problems in a timely and accurate manner and provide end-user training where required Monitor and test satellite network performance and provide satellite network performance statistics and reports Assist in network design and capacity planning Isolate and correct network faults using network management tools (iMonitor, iBuilder, and Solarwinds) Manage service restoration activities and track/update trouble ticketing system (Remedy) Provide status reports to customers and management personnel Provide testing and implementation support of new software releases for deployed network equipment
Required Qualifications
High School Diploma or GED 3-5 years of SATCOM experience or equivalent combination of education/training and experience Experience managing and supporting iDirect Hub solutions, TCP/IP, general networking concepts, and strong knowledge of SATCOM/RF concepts One year education or directly related experience in network operations center support duties Security+ certification within 90 days of hire Top Secret (TS) clearance with SCI eligibility determination Strong verbal, written and interpersonal communication skills Ability to work independently as well as cooperatively in a team-oriented environment Strong analytic and problem-solving skills
Preferred Qualifications
Associate's Degree, or higher, in related field IP Routing Linux/Unix Microsoft Office suite Trouble ticket tracking Technical certification (CCNA, CCDA, CCNP or CCDP)
SES Space & Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at SES Space & Defense by 2x Sign in to set job alerts for “Operations Technician” roles.
Tampa, FL $75,000.00-$85,000.00 3 days ago St. Petersburg, FL $20.00-$24.00 1 week ago Maintenance Tech 2 - Tampa/Orlando Area Racks
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr