Logo
Intuit

Tax Associate - 2+ Yrs Paid Tax Experience Required

Intuit, Greensboro, North Carolina, us, 27497

Save Job

Tax Associate - 2+ Yrs Paid Tax Experience Required Join to apply for the

Tax Associate - 2+ Yrs Paid Tax Experience Required

role at

Intuit .

Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About The Role In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full-service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You’ll Do

Provide Tax Expertise - Give hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities and maximize refunds.

Be a Proactive Community Ambassador – Embody a “community ambassador” and “business owner” mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long‑term clients.

Educate and Communicate Confidently – Represent TurboTax in the local community, hosting learning events, participating in marketing efforts, and demystifying taxes to make them accessible.

Build Relationships – Connect with people, demonstrate sensitivity to their financial concerns and build long‑term trust.

Deliver a Best in Class Customer Experience – Provide exceptional service, interact with customers in‑person and via Intuit’s video tools, and help them overcome tax‑related challenges.

What You Get As a TurboTax Live - Seasonal Local Service Associate, you’ll receive access to exceptional seasonal company benefits and resources, including:

401(k) Savings Plan with company matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products including a free copy of TurboTax Live

Ongoing collaboration opportunities with TurboTax’s network of growth‑minded professionals and marketing support.

Who You Are

Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.

Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.

Familiarity with Circular 230.

Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location.

Interest in building a local and online social presence as a TurboTax Associate.

Bilingual (English/Spanish) communication skills are a plus.

Experience in holistic tax advisory services beyond tax filing.

Attributes & Skills

Passionate about empowering customers and overcoming complex tax issues.

Passionate about the local community and excited to engage with Intuit.

Entrepreneurial and self‑driven with a business ownership mindset.

Exceptional customer service skills, high empathy, and a friendly professional demeanor.

Strong verbal and written communication skills.

Ability to work independently in a fast‑paced environment.

Proficient with tax preparation software and CRM/sales tools.

Additional Requirements

Must reside within the United States.

Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Compensation Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. The expected base pay range for this position varies by location (examples below). This position is eligible for a cash bonus, equity rewards, and benefits.

Bay Area, California – $23.70–$28.00

Southern California – $23.70–$28.00

Colorado – $22.60–$26.70

Hawaii – $23.70–$28.00

Illinois – $22.60–$26.70

Maryland – $22.60–$26.70

Massachusetts – $23.70–$28.00

Minnesota – $20.20–$23.90

New Jersey – $23.70–$28.00

New York – $23.70–$28.00

Ohio – $20.20–$23.90

Vermont – $22.60–$26.70

Washington – $23.70–$28.00

Washington DC – $22.60–$26.70

#J-18808-Ljbffr