Kanshe Infotech
IT Business Analyst Salesforce & Integration
Kanshe Infotech, St Louis, Missouri, United States
Overview
We are seeking an experienced
IT Business Analyst (BA)
to support enterprise-level technology projects for Spectrum Enterprise, focusing on products such as traditional cable, streaming TV, data (Internet), and hosted/ported phone services. This is a hybrid role requiring strong business analysis skills along with technical understandingparticularly of Salesforce architecture and system integrations. Key Responsibilities
Act as a
liaison between business stakeholders and technical teams , ensuring alignment and clarity. Elicit, document, and validate
user stories and business requirements , ensuring they meet
INVEST
or other best practices. Conduct
impact analysis
on systems, users, processes, and project dependencies. Manage
competing priorities
across multiple stakeholder groups. Coordinate communications across business units, development teams, and project management. Contribute to
Agile ceremonies
and collaborate closely with Scrum teams. Provide
constructive feedback
and accept input to improve deliverables. Conduct independent research and stay current on domain knowledge and systems. Understand
Salesforce data structure , platform limitations, and general
Salesforce integration
principles. Assist with
as-is/to-be process mapping , business flow diagrams, and change impact modeling. Support
technical requirements definition
with a deeper understanding of dev-side limitations and system architecture. Required Skills & Experience
5 years of Business Analysis experience in enterprise IT environments. Experience with
Agile and Scrum
methodologies. Strong proficiency in
MS Office (Word, Excel, PowerPoint) . Excellent organizational and stakeholder management skills. Solid experience working with
Salesforce
and its data architecture. Familiarity with
system integration concepts . Experience writing
clear, concise user stories and acceptance criteria . Nice to Have
Experience with
BPMN
for process modeling. Proficiency in
Jira ,
Lucidchart , or
MS Visio . Experience working with
ICOMS
and/or
CSG
integration systems. Background or interest in
Technical Analysis (TA)
is a plus.
#J-18808-Ljbffr
We are seeking an experienced
IT Business Analyst (BA)
to support enterprise-level technology projects for Spectrum Enterprise, focusing on products such as traditional cable, streaming TV, data (Internet), and hosted/ported phone services. This is a hybrid role requiring strong business analysis skills along with technical understandingparticularly of Salesforce architecture and system integrations. Key Responsibilities
Act as a
liaison between business stakeholders and technical teams , ensuring alignment and clarity. Elicit, document, and validate
user stories and business requirements , ensuring they meet
INVEST
or other best practices. Conduct
impact analysis
on systems, users, processes, and project dependencies. Manage
competing priorities
across multiple stakeholder groups. Coordinate communications across business units, development teams, and project management. Contribute to
Agile ceremonies
and collaborate closely with Scrum teams. Provide
constructive feedback
and accept input to improve deliverables. Conduct independent research and stay current on domain knowledge and systems. Understand
Salesforce data structure , platform limitations, and general
Salesforce integration
principles. Assist with
as-is/to-be process mapping , business flow diagrams, and change impact modeling. Support
technical requirements definition
with a deeper understanding of dev-side limitations and system architecture. Required Skills & Experience
5 years of Business Analysis experience in enterprise IT environments. Experience with
Agile and Scrum
methodologies. Strong proficiency in
MS Office (Word, Excel, PowerPoint) . Excellent organizational and stakeholder management skills. Solid experience working with
Salesforce
and its data architecture. Familiarity with
system integration concepts . Experience writing
clear, concise user stories and acceptance criteria . Nice to Have
Experience with
BPMN
for process modeling. Proficiency in
Jira ,
Lucidchart , or
MS Visio . Experience working with
ICOMS
and/or
CSG
integration systems. Background or interest in
Technical Analysis (TA)
is a plus.
#J-18808-Ljbffr