CXG
Become a Luxury Brand Evaluator in Norwood, MA - Apply Now
CXG, Walpole, Massachusetts, us, 02081
Overview
Become a Luxury Brand Evaluator in Norwood, MA — Apply Now. Join CXG, the global leader in customer experience, and work with iconic brands like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. Turn your passion for luxury into a career opportunity in fashion, beauty, jewelry, or automobiles. This role involves discreetly assessing customer experiences and providing feedback to help brands refine their services across boutiques, online, or product returns.
About the Role As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities
Choose your assignments - align your missions with your personal preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
Observe carefully - check ambiance, service quality, and overall customer experience
Provide honest feedback - share observations through questionnaires on our platform
Our Luxury Partners
Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing
Choose your assignments - align your missions with your personal preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
Observe carefully - check ambiance, service quality, and overall customer experience
Provide honest feedback - share observations through questionnaires on our platform
Perks
Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for your time and input, with potential reimbursement on purchases
User-friendly platform for managing missions and feedback
How to Join the CXG Community
Register: sign up at live.cxg.com and confirm your email
Complete your profile: fill out your details to 100% and get verified
Get certified: pass the General Certification to access missions
Apply for missions: explore assignments with brands that excite you
Start evaluating: begin making a difference in the luxury market
Compensation
Non-Purchase Evaluations: Earn a fee based on mission complexity
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.
Requirements
Must be 18 years or older
Current customer of premium and luxury brands
Not currently under contract with any retail brands, to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience is required; we value honest feedback from genuine customers
Seniority level Entry level
Employment type Full-time
Job function Other
Industries IT Services and IT Consulting
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About the Role As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities
Choose your assignments - align your missions with your personal preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
Observe carefully - check ambiance, service quality, and overall customer experience
Provide honest feedback - share observations through questionnaires on our platform
Our Luxury Partners
Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing
Choose your assignments - align your missions with your personal preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
Observe carefully - check ambiance, service quality, and overall customer experience
Provide honest feedback - share observations through questionnaires on our platform
Perks
Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for your time and input, with potential reimbursement on purchases
User-friendly platform for managing missions and feedback
How to Join the CXG Community
Register: sign up at live.cxg.com and confirm your email
Complete your profile: fill out your details to 100% and get verified
Get certified: pass the General Certification to access missions
Apply for missions: explore assignments with brands that excite you
Start evaluating: begin making a difference in the luxury market
Compensation
Non-Purchase Evaluations: Earn a fee based on mission complexity
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.
Requirements
Must be 18 years or older
Current customer of premium and luxury brands
Not currently under contract with any retail brands, to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience is required; we value honest feedback from genuine customers
Seniority level Entry level
Employment type Full-time
Job function Other
Industries IT Services and IT Consulting
#J-18808-Ljbffr