Wounded Warrior Project
Senior Salesforce Marketing Cloud Developer
Wounded Warrior Project, Jacksonville, Florida, United States, 32290
Wounded Warrior Project Senior Salesforce Marketing Cloud Developer
When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. The Wounded Warrior Project (WWP) Senior Salesforce Marketing Cloud Developer delivers scalable, high-quality solutions within the Marketing Cloud platform, including automation, integrations, and data-driven reporting. This role partners with the marketing team and solution architects to optimize processes, execute a strategic platform roadmap, and continuously enhance platform capabilities. Duties & Responsibilities
Manage the administration, configuration, and optimization of the Salesforce Marketing Cloud platform. Design and implement scalable, end-to-end technical solutions using the Marketing Cloud suite of products. Translate business and marketing requirements into well-designed technical solutions. Collaborate with solution architects and stakeholders on CRM customizations and cross-cloud integrations to support Marketing Cloud solutions. Develop and maintain custom solutions leveraging AMPscript, SSJS, and Guide Template Language to enable personalization, dynamic content, and advanced automation. Build and optimize CloudPages, landing pages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript. Write and optimize SQL queries for audience segmentation, data extraction, and targeting; ensure the integrity and performance of the Marketing Cloud contact data model. Integrate Marketing Cloud with external systems using REST and SOAP APIs to support data synchronization, campaign automation, and personalized experiences. Maintain and document technical processes, data flows, and marketing automation procedures to ensure consistency and scalability. Leverage Marketing Cloud reporting and analytics tools to monitor campaign performance, track key metrics, and generate actionable insights. Design and deliver dashboards and reports to stakeholders, enabling data-driven decision-making and continuous optimization of marketing strategies. Stay current with Salesforce Marketing Cloud product updates, enhancements, and best practices; proactively recommend platform improvements. Partner with peers to exchange best practices and contribute to continuous improvement of team processes. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. Knowledge, Skills, & Abilities
Demonstrated expertise in Salesforce Marketing Cloud (SFMC), including Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Personalization Builder, Social Studio, Interaction Studio, and Advertising Studio. Proficient in developing automated solutions with SSJS, AMPscript, and Guide Template Language. Skilled in front-end development for CloudPages using HTML, CSS, JavaScript, and AMPscript. Extensive experience in SQL, data modeling, and database technologies (RDBMS, NoSQL); deep understanding of Marketing Cloud's contact data model. Working knowledge of system integrations using REST and SOAP web services. Proficiency in Salesforce Marketing Cloud analytics, reporting, and Content Builder. Proven ability to translate business requirements into scalable technical solutions. Excellent organizational, analytical, and critical-thinking skills; proven ability to manage multiple projects and resolve complex issues. Effective communicator with both technical and non-technical audiences; strong team collaboration and interpersonal skills. Adaptable, independent, and able to thrive in a fast-paced, changing environment. Unequivocal commitment to the highest standards of personal and business ethics and conduct. Mission-driven, guided by core values, and a pleasure to work with. Experience
Requirements Five years of experience as a Salesforce Marketing Cloud administrator or developer. Five years of experience using Journey Builder, Content Builder, and Mobile Studio. Three years of experience implementing full life cycle projects in Salesforce Marketing Cloud. Two years of experience developing solutions with AMPscript and Content Builder. Two years of experience working in Agile/SCRUM environments with associated tools (e.g., Jira, Confluence). Preferences One year of experience collaborating on Salesforce CRM development and customizations (e.g., Apex, Visualforce) to support cross-cloud integrations. Education
Requirements Bachelor's degree in computer science, information systems, or related relevant field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences None. Certifications & Licensure
Requirements Salesforce Certified Data Cloud Consultant Certification. Salesforce Certified Marketing Cloud Engagement Administrator Certification. Preferences Salesforce Certified Marketing Cloud Engagement Developer Certification. Salesforce Certified Marketing Cloud Email Specialist Certification. Work Environment/Physical Demands
General office environment; temperature controlled. Up to 5% travel.
When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. The Wounded Warrior Project (WWP) Senior Salesforce Marketing Cloud Developer delivers scalable, high-quality solutions within the Marketing Cloud platform, including automation, integrations, and data-driven reporting. This role partners with the marketing team and solution architects to optimize processes, execute a strategic platform roadmap, and continuously enhance platform capabilities. Duties & Responsibilities
Manage the administration, configuration, and optimization of the Salesforce Marketing Cloud platform. Design and implement scalable, end-to-end technical solutions using the Marketing Cloud suite of products. Translate business and marketing requirements into well-designed technical solutions. Collaborate with solution architects and stakeholders on CRM customizations and cross-cloud integrations to support Marketing Cloud solutions. Develop and maintain custom solutions leveraging AMPscript, SSJS, and Guide Template Language to enable personalization, dynamic content, and advanced automation. Build and optimize CloudPages, landing pages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript. Write and optimize SQL queries for audience segmentation, data extraction, and targeting; ensure the integrity and performance of the Marketing Cloud contact data model. Integrate Marketing Cloud with external systems using REST and SOAP APIs to support data synchronization, campaign automation, and personalized experiences. Maintain and document technical processes, data flows, and marketing automation procedures to ensure consistency and scalability. Leverage Marketing Cloud reporting and analytics tools to monitor campaign performance, track key metrics, and generate actionable insights. Design and deliver dashboards and reports to stakeholders, enabling data-driven decision-making and continuous optimization of marketing strategies. Stay current with Salesforce Marketing Cloud product updates, enhancements, and best practices; proactively recommend platform improvements. Partner with peers to exchange best practices and contribute to continuous improvement of team processes. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. Knowledge, Skills, & Abilities
Demonstrated expertise in Salesforce Marketing Cloud (SFMC), including Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Personalization Builder, Social Studio, Interaction Studio, and Advertising Studio. Proficient in developing automated solutions with SSJS, AMPscript, and Guide Template Language. Skilled in front-end development for CloudPages using HTML, CSS, JavaScript, and AMPscript. Extensive experience in SQL, data modeling, and database technologies (RDBMS, NoSQL); deep understanding of Marketing Cloud's contact data model. Working knowledge of system integrations using REST and SOAP web services. Proficiency in Salesforce Marketing Cloud analytics, reporting, and Content Builder. Proven ability to translate business requirements into scalable technical solutions. Excellent organizational, analytical, and critical-thinking skills; proven ability to manage multiple projects and resolve complex issues. Effective communicator with both technical and non-technical audiences; strong team collaboration and interpersonal skills. Adaptable, independent, and able to thrive in a fast-paced, changing environment. Unequivocal commitment to the highest standards of personal and business ethics and conduct. Mission-driven, guided by core values, and a pleasure to work with. Experience
Requirements Five years of experience as a Salesforce Marketing Cloud administrator or developer. Five years of experience using Journey Builder, Content Builder, and Mobile Studio. Three years of experience implementing full life cycle projects in Salesforce Marketing Cloud. Two years of experience developing solutions with AMPscript and Content Builder. Two years of experience working in Agile/SCRUM environments with associated tools (e.g., Jira, Confluence). Preferences One year of experience collaborating on Salesforce CRM development and customizations (e.g., Apex, Visualforce) to support cross-cloud integrations. Education
Requirements Bachelor's degree in computer science, information systems, or related relevant field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences None. Certifications & Licensure
Requirements Salesforce Certified Data Cloud Consultant Certification. Salesforce Certified Marketing Cloud Engagement Administrator Certification. Preferences Salesforce Certified Marketing Cloud Engagement Developer Certification. Salesforce Certified Marketing Cloud Email Specialist Certification. Work Environment/Physical Demands
General office environment; temperature controlled. Up to 5% travel.