Data Analyst
The Data Analyst collaborates with stakeholders across Tennr to provide clarity and insights into how our platform improves pre-visit patient processing for customers. You'll be responsible for turning raw data into actionable insights that show how Tennr drives outcomes:
Conversion ensuring that more patient referrals actually turn into scheduled visits and care delivered
Denials reducing claims denied by payers through cleaner data entry and qualification upfront
Efficiency enabling operators to process more referrals, faster, with fewer errors
You'll work closely with Product, Engineering, Sales, and Marketing to execute on a wide array of projects, including:
Building comprehensive ROI analysis strategies to ensure every customer sees maximal value from Tennr
Designing customer health tracking systems that integrate data from Salesforce, Postgres, and RCM systems to predict when customers need attention before they know it themselves
Iterating on dashboards that track conversion, denials, and efficiency across Tennr's product suite Universal Inbox, Benefits Investigation, Qualification, and Communication Coordination
Rolling out new analytics tools that give customers visibility into how Tennr drives results, plus actionable opportunities to amplify those outcomes
Develop a deep understanding of how customers run intake, wrangling, eligibility & benefits, qualifications, and revenue cycle management processes working with our Center of Excellence team to uncover inefficiencies and opportunities for improvement
Deliver insights that highlight operational inefficiencies, data entry errors, or workflow issues that CX, Product, or Implementation teams can act on to help improve our customers businesses
Collaborate with Data Engineers to design and optimize data lake and warehouse architectures that ensure scalability, reliability, and accessibility of analytics across the company
Partner with Product, Engineering, Sales, and Marketing to deliver reporting and dashboard needs
Design and maintain ETL processes to ensure data accuracy, timeliness, and scalability
Own analytics projects from scoping to delivery, ensuring stakeholders get measurable value from your work
Core Requirements
Strong technical skills: SQL, BI tools (Tableau, Sigma, Power BI), Excel, ETL, and basic Python
1+ years of experience in an Analyst role, Software Engineering role, or related work experience
Strong communicator: able to turn complex analysis into actionable insights for executives and cross-functional teams
Growth mindset: gritty, adaptable, and passionate about learning
Autonomy: able to manage projects end-to-end with minimal oversight while aligned with the Analytics Lead
Cross-functional operator: skilled at partnering with Implementation, Customer Success, Marketing, Sales, and Product
Bias to action: excited to move fast, test ideas, and refine through feedback
Nice-to-Haves
Experience with Snowflake
Familiarity with Salesforce data and reporting
Skills in query performance optimization
Prior experience with healthcare data, workflows, or RCM systems
Customer-facing experience comfort presenting insights, building ROI cases, or working directly with external stakeholders
Why Tennr?
Career Growth : as one of the first analytics hires, you'll play a foundational role in shaping Tennr's analytics function, with significant room to grow as the team expands.
Drive Impact : one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And you'll feel the impact.
Develop Operational Expertise : learn the inner workings of scaling systems, tools, and infrastructure.
Innovate with Purpose : we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
Build Relationships : collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week (preferred).
Free lunch! Plus a pantry full of snacks.
Benefits
New, spacious Chelsea office
Unlimited PTO
100% paid employee health benefit options
Employer-funded 401(k) match
Competitive parental leave