Florida Staffing is hiring: Solid Waste Compliance Inspector in Jacksonville

Solid Waste Compliance Inspector

The Office of Administrative Services Department is actively seeking a Solid Waste Compliance Inspector. As a City of Jacksonville employee, you would have twelve (12) paid holidays and a personal leave day. In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is technical work in monitoring services of waste hauler contractors for adherence to standards and specifications, resolving customer complaints, educating citizens, and issuing warning citations of code violations. Work requires knowledge of applicable ordinance codes, contracts, service standards, and department standard operating procedures. Contacts with others require skills in understanding and/or influencing people, which are important in the enforcement of applicable codes, resolving customer complaints, and promotion of citizen awareness.

The work is semi-routine where tasks are covered by procedures or precedents and, although patterned, some latitude is permitted to consider and choose the most appropriate technique, method or procedure to follow. Work is performed in both office and field environments where risks and hazards are substantial, but are known, somewhat predictable, and mostly controllable. The physical demands consist mainly of standing, sitting, and walking for extended periods of time, and occasionally lifting and moving debris weighing up to 40 pounds. Operates motor vehicles, cameras, and standard office equipment such as personal computers, copiers, telephones, and facsimile machines.

Work is performed under general supervision where the work assignments are subject to instructions and established work routines and the worker has latitude to rearrange the sequence based on changing work situations or workflow.

Examples of Work:

• Inspects work of waste hauler contractors for adherence to service standards and specifications.
• Inspects tire shops to verify registration/license with the City of Jacksonville.
• Visits tire transporters to educate them on applicable City programs.
• Issues warning citations to non-compliant residents.
• Responds to and resolves MyJax complaints in a timely fashion.
• Prepares and maintains reports, summaries and correspondence regarding complaint resolutions and applicable registrations.
• Interacts with the public, City departments, and outside agencies to provide information regarding service standards, City ordinances, and contracts.
• Attends various community meetings and promotes citizen awareness of service standards and ordinance requirements.
• Operates a personal computer using word processing and email software.
• Demonstrates proficiency in the City of Jacksonville's competencies.
• Performs related work as required.

Knowledge, Skills and Abilities:

• Knowledge of applicable ordinances, contracts, and service standards.
• Knowledge of contract haulers service areas and the City's assigned routes and schedules for garbage, trash and recycling pick-up.
• Knowledge of work routines and procedures, equipment, tools, and materials used in solid waste operations and maintenance activities.
• Skill in reading and interpreting maps and street guides.
• Ability to read, comprehend and apply job-related materials.
• Ability to prepare and maintain reports, summaries, and correspondence.
• Ability to communicate effectively, including making presentations before groups to promote citizen awareness of service standards and ordinance requirements.
• Ability to operate a personal computer, camera and other equipment and tools used in monitoring waste hauler service areas and resolving customer complaints.
• Ability to operate a motor vehicle.
• Ability to communicate effectively.
• Ability to establish effective working relationships.

Open Requirements/Supplemental Information:

• Three (3) years of education and/or experience in monitoring service standards, contract administration, compliance inspections, or enforcement activities, which must have included customer complaint resolution and operating a personal computer.
• The probationary period for this class is one year.
• Must possess and maintain a valid driver's license during employment in this class.
• Must qualify for, obtain, and maintain a City of Jacksonville public driver certification for employment in this class.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov.