Trandon Associates, Inc is hiring: Data & Analytics Analyst in Forest Hills

Our client is seeking a Data & Analytics Analyst to lead the firm’s case management and business intelligence systems. This individual will own and optimize our Filevine platform while driving analytics, reporting, and dashboard development through our business intelligence environment (Tableau, Microsoft Power BI, or Domo).

Key Responsibilities
• Serve as the system administrator for Filevine, managing user permissions, templates, workflows, automations, and integrations (Lead Docket, Hona, QuickBooks, Paylocity, etc.).
• Maintain system integrity, enforce consistent taxonomy, and ensure compliance with firm standards.
• Build and implement custom workflows, task automations, and triggers to streamline case operations.
• Collaborate with attorneys and staff to translate operational needs into Filevine enhancements and data solutions.

Business Intelligence & Reporting
• Lead development and implementation of dashboards and reports across departments using Tableau, Power BI, or Domo.
• Integrate data from Filevine, QuickBooks, Paylocity, marketing, and other firm systems to create unified performance views.
• Deliver real-time reporting and executive dashboards highlighting key KPIs such as case velocity, cost per lead, cost per case, conversion rates, and settlement performance.
• Translate large, complex datasets into clear, actionable insights to drive decisionmaking and improve operational performance.

Cross-Functional Insights & Process Improvement
• Partner with department heads to define, track, and visualize firm-wide OKRs and KPIs.
• Identify data-driven opportunities to improve efficiency, accelerate cycle times, and enhance case throughput.
• Document system dependencies, integrations, and workflows to ensure scalability and sustainability.

Training & Adoption
• Develop and deliver Filevine and BI training sessions for attorneys, paralegals, and staff.
• Create and maintain user guides, SOPs, and documentation for ongoing education and system consistency.

Qualifications
• Bachelor’s degree in Business, Information Systems, Finance, or related field
• 3–5 years of experience in data analytics, legal operations, or SaaS system administration (Filevine experience strongly preferred)
• Business Intelligence (BI) certification required or equivalent mastery experience (Tableau, Power BI, or Domo)
• Advanced proficiency in Excel (pivot tables, modeling, automation, macros, etc.)
• Experience integrating data across multiple systems (Filevine, QuickBooks, Paylocity, CRM/marketing tools, etc.)
• Strong understanding of database structures, data governance, and visualization best practices