Seasonal Teller Job at First Bank (FBNC) in Brevard
First Bank (FBNC), Brevard, NC, United States, 28712
Seasonal Teller
First Bank (FBNC) seeks an experienced Teller to provide routine and intermediate branch and customer services. The role performs retail and commercial checking and savings deposits, processes loan payments, cashes checks and savings withdrawals, assists with night depository and vault duties, and promotes business by maintaining good customer relations.
Incumbents possess less than 3 years of Teller experience.
Essential Functions
- Receives retail and commercial checking and savings deposits, ensuring all required documents are correct and issuing receipts.
- Cashes checks, savings withdrawals, and makes cash advances, verifying authorization and limits.
- Assists with night depository duties: logging bags, processing deposits, making change orders, and returning bags.
- Might assist in opening/closing the vault daily and balancing vault currency and coin.
- Operates computer terminal to process account activity, determine balances, and resolve issues within authority.
- Issues official checks, traveler’s checks, and gift cards.
- Cross‑sells the Bank’s other products and services.
- Performs safe deposit duties and controls access for customers.
- Receives and processes stop payment and hold orders.
- Accepts loan, credit card, and installment payments.
- Balances cash drawer daily and validates cash against vault receipts.
- Provides effective customer service and resolves problems within authority.
- Records, files, and updates information; sorts mail or reports.
- Answers telephones and directs callers.
- Processes teller work through branch capture and assists with imaging research.
- May gather data and process various reports.
- Processes address changes, check orders, traveler’s checks, and other collections.
- Types routine letters, reports, and forms.
- Maintains files, copies, faxes, documents, and orders supplies.
- Takes steps to ensure branch security and follows procedures.
- Understands opening/closing and security protocols.
- May prepare and verify currency shipment orders.
- Completes annual compliance courses.
- Adheres to corporate policies, procedures, federal and state regulations, including Bank Secrecy Act and Anti‑Money Laundering Act.
- Meets Service Excellence standards.
- Performs other duties as required.
General Qualifications
- High school diploma or GED. Related experience in reception or secretarial duties acceptable.
- Education through training, formal school, or industry curriculum related to finance.
- Intermediate knowledge of bank operations, products, and services; related laws and regulations.
- Excellent organizational and time‑management skills; minimal supervision.
- Intermediate computer skills: terminals, personal computers, mainframe systems, word processing, spreadsheets, and specialty software.
- Exceptional verbal, written, and interpersonal communication skills.
Physical Demands / Work Environment
Vision, hearing, speech, dexterity, visual concentration required. Must be able to stand, walk, sit, and use hands/fingers. Must work required hours and days. Environment is a professional office with standard equipment.
Cognitive Requirements
Needs learning, thinking, concentration, self‑control, teamwork, and customer/employee diplomacy.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Seniority level
Entry level
Employment type
Full‑time
Job function
Finance and Sales
Industries
Banking