Senior Medical Secretary Job at Weill Cornell Medicine in New York

Title

Senior Medical Secretary

Location

Upper East Side, New York, NY

Organization Unit

Clinical Operations

Work Days and Hours

Monday-Friday; 35.00 weekly hours

Exemption Status

Non-Exempt

Salary Range

$25.52 - $28.79

Position Summary

Under supervision, the Senior Medical Secretary assists physicians with patient care, administrative, and organizational tasks related to patient flow and conveys a positive image of the physician’s practice.

Job Responsibilities

• Responsible for front‑end revenue cycle processes, including check‑in/check‑out of patients and collection/reconciliation of time‑of‑service payments, and discusses patient responsibility for payments.
• Ensures patients provide pre‑visit documentation, pre‑certifications, authorizations for medical services, and/or referrals as required.
• Schedules, confirms, re‑schedules, and cancels appointments for new and existing patients using the scheduling application; monitors wait lists.
• Assists coordination of follow‑up care, including scheduling laboratory/diagnostic tests and prescription requests.
• Maintains physicians' administrative (research and academic) and clinical/surgical schedules.
• Prepares charges and payments for submission to the billing office.
• Identifies delinquent accounts for collection activities and reviews account status with the physician.
• Assists with physicians' research activities, if applicable.
• Assists in preparation of lectures and presentations.
• Prepares travel arrangements for business purposes; prepares travel schedule and presentation documents for conferences and lectures.
• Updates physicians' CV and credentialing documentation as needed.
• Initiates and prepares written correspondence as needed and based on functional needs.
• May be responsible for chaperone duties during patient exams as needed.

Education

• High School Diploma

Experience

Approximately 2 or more years of prior related experience.

Knowledge, Skills and Abilities

• Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic medical record systems (ideally EPIC‑Care).
• Knowledge of CPT, ICD‑9, and ICD‑10 coding.
• Working knowledge of third‑party payer reimbursement – Medicare, Medicaid, managed care, and commercial insurance.

Licenses and Certifications

None required.

Working Conditions/Physical Demands

Standard office work.

Equal Employment Opportunity & Diversity Statement

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world‑class education and career opportunities. No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnicity or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy‑related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Application Instructions

To apply, visit https://jobs.weill.cornell.edu/NY/job/New-York-Senior-Medical-Secretary-NY-10021/1314003800/