Restaurant Manager Job at Wright Brothers in Littleton

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Smashburger – Restaurant Manager

Our first Smashburger restaurant opened in 2007 with a single notion in mind: to serve a better burger. Better burgers takes better service, support, and teamwork. That's why we treat our team members fairly in a diverse and safe environment.

Benefits

• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
• Paid time off – vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family friendly, team environment
• Employee Assistance Program
• Fast track for career opportunities and management experience
• Free uniform
• Eligibility based off of time in position and average hours worked
• Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions

Restaurant Manager Responsibilities

• Report to the Restaurant General Manager and manage the performance of multiple Shift Leaders and employees.
• Promote a fun and positive work environment.
• Manage the effectiveness of people‑focused processes and systems.
• Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and the 4‑step method of training.
• Reward and recognize employee performance that exceeds company standards.
• Ensure daily completion of operational check‑lists, including line checks, uniform standards, opening/closing check‑lists, safe and deposit logs, and FSC operational standards.
• Manage guest experience metrics (NPS and OSAT) and ensure food safety standards and compliance with local health departments.
• Exemplify guest service on each shift and communicate SIZZLE service standards to employees.
• Manage the successful onboarding and training for all new employees.
• Support routine management communication.
• Follow COGS management procedures for food ordering and inventory.
• Follow and enforce company cash policies to minimize losses through theft or shortages.
• Manage daily labor and build schedules based on the company forecast tool and allowed labor percentages, reacting to sales trends and reducing labor scheduled when needed.
• Manage local store marketing programs as assigned.

Restaurant Manager Requirements

• 1–2 years of manager experience in restaurants.
• Flexible to work nights, weekends, and holidays.
• Follow Smashburger uniform standards.
• Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations.
• Must successfully complete Smashburger training program.
• Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams.
• People‑management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams.
• Excellent attention to detail.
• Proven time management, consistency, and organizational skills.
• Highly motivated, self‑directed, and results‑driven.
• Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs.
• Ability to work in high and low temperatures.
• Equal Employment Opportunity Statement: All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co‑workers, and non‑employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.

https://smashburger.com/job-applicant-privacy-policy