Restaurant Manager Job at On The Border Mexican Grill & Cantina in Algonquin

Overview

The On The Border Restaurant Manager is responsible for all aspects of the restaurant’s operations, maintenance, appearance, guest relations, management team, and staff at all times. The Manager maintains OTB’s standards for quality, service, safety, and sanitation and serves as the company’s ambassador in the local community.

Key Responsibilities

• Monitoring restaurant operations and conditions to ensure quality of food and guest service.
• Ensuring adherence to food safety and alcohol compliance standards.
• Communicating with team members, guests, vendors, and concept personnel to address various needs.
• Leading and coaching your team to provide remarkable food, drinks, and hospitality.
• Identifying opportunities to enhance the team by interviewing and hiring exceptional talent.
• Serving as a role model and holding team members accountable to operational and quality standards.
• Identifying root causes of issues, demonstrating self‑reflection, and prioritizing personal accountability while fostering vulnerability and transparency.
• Fostering open communication between team members and management.
• Influencing team member behaviors by championing change and supporting brand initiatives.
• Cultivating a positive work environment that promotes retention and development of team members, ensuring their continued growth and commitment.
• Driving guest engagement within the four walls of the restaurant and developing relationships within the community.
• Must have reliable transportation.

Qualifications

• Must be at least 21 years of age.
• Minimum of 2+ years of restaurant management (preferably in full service/casual dining) or retail management experience.
• High‑energy, fun‑loving personality and leadership skills to inspire a team.
• Ability to create an unforgettable guest experience.
• Excellent communication skills to lead others and develop long‑term relationships.
• Ability to represent OTB in a positive light in the local trade area.
• Excellent communication skills in English via writing, telephone, e‑mail, and in‑person.

Physical Requirements

• Must have the ability/stamina to work a minimum of 50 hours a week.
• Ability to stand/walk 9‑10 hours per day.
• Will frequently reach, feel, bend, stoop, carry, manipulate, and key in data.
• Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Must be able to tolerate higher levels of noise from music, customer and team member traffic.
• Must be able to tolerate potential allergens such as peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
• Ability to manage fast‑paced, high‑volume, customer‑focused restaurants through organization and coordination of schedules, supervision, counseling of team members, problem‑solving, maintaining cleanliness, execution of marketing plans, and providing great customer service.

Benefits

• Highly competitive earning opportunities.
• Health benefits.
• Life insurance / accident & dismemberment coverage.
• Long‑term disability.
• Two weeks paid vacation.
• Team member dining program.
• Referral bonuses.
• Growth opportunities at all levels.

Location and Compensation

East Dundee, IL. Salary: $50,000 – $70,000. Posted 1 month ago.