Medium
Company Overview
The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for OEMs and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face.
Perform a variety of customer servicing, order editing, pricing, writing, data entry, expediting and other similar duties, mainly those pertaining to connector products, industrial products and fluid power products.
What You'll Do:
Receive and review inquiries and orders, ensure correct identification of parts and assemblies, price following established practice, refer questionable items to supervisor, and contact customer as necessary.
Provide application assistance and make recommendations relative to our products and services. Make custom hose and tubing assemblies for customers while they wait.
Enter orders into computer, provide all pertinent data, obtain pricing, delivery and other information to finalize order with customer. Work with supervisor on complex or major order situations to prepare pricing or quotations. Check customer orders against any quotation made, edit, write and enter into computer. Receive, pick and ship all orders. Wait on customers at counter, make hose assemblies.
Receive and investigate customer inquiries and complaints regarding deliveries, price or other matters. Supply information, initiate action and resolve within established practice. Refer policy matters to supervisor. Coordinate activities with outside sales force, fabrication department or other company personnel.
Provide leads to outside salespersons for new customers, major projects, product application, etc. Keep sales force and others informed on matters affecting their operations.
Perform cycle counting daily, record counts, resolve count deviations, and update system. Entire inventory is to be counted twice within a fiscal year. Monitor and check physical inventories against computer.
Maintain pertinent sales, account and cost records; prepare various reports as instructed. Maintain product literature and obtain technical information from manufacturers as necessary.
Travel – employees will be required to travel to other locations. Examples of required travel may include company events, conferences, open houses, training, orientation, and coverage for labor shortages. Reimburse personal vehicle use per Travel Reimbursement Policy.
Support Business Management System (BMS) procedures and work instructions by following established processes and supporting continual improvement.
Perform other similar or related duties as assigned or directed by the supervisor.
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.
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Perform a variety of customer servicing, order editing, pricing, writing, data entry, expediting and other similar duties, mainly those pertaining to connector products, industrial products and fluid power products.
What You'll Do:
Receive and review inquiries and orders, ensure correct identification of parts and assemblies, price following established practice, refer questionable items to supervisor, and contact customer as necessary.
Provide application assistance and make recommendations relative to our products and services. Make custom hose and tubing assemblies for customers while they wait.
Enter orders into computer, provide all pertinent data, obtain pricing, delivery and other information to finalize order with customer. Work with supervisor on complex or major order situations to prepare pricing or quotations. Check customer orders against any quotation made, edit, write and enter into computer. Receive, pick and ship all orders. Wait on customers at counter, make hose assemblies.
Receive and investigate customer inquiries and complaints regarding deliveries, price or other matters. Supply information, initiate action and resolve within established practice. Refer policy matters to supervisor. Coordinate activities with outside sales force, fabrication department or other company personnel.
Provide leads to outside salespersons for new customers, major projects, product application, etc. Keep sales force and others informed on matters affecting their operations.
Perform cycle counting daily, record counts, resolve count deviations, and update system. Entire inventory is to be counted twice within a fiscal year. Monitor and check physical inventories against computer.
Maintain pertinent sales, account and cost records; prepare various reports as instructed. Maintain product literature and obtain technical information from manufacturers as necessary.
Travel – employees will be required to travel to other locations. Examples of required travel may include company events, conferences, open houses, training, orientation, and coverage for labor shortages. Reimburse personal vehicle use per Travel Reimbursement Policy.
Support Business Management System (BMS) procedures and work instructions by following established processes and supporting continual improvement.
Perform other similar or related duties as assigned or directed by the supervisor.
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.
Sun-Source | Privacy Policy
#J-18808-Ljbffr